Frequently Asked Questions
1. What type of guarantee does Canada Post provide?
A: No guarantee is provided. The merchandise is provided "AS IS". Please see terms and conditions in auction listing.
2. How long has Canada Post been auctioning undeliverable merchandise?
A: Canada Post has been auctioning undeliverable merchandise since 1998.
3. What happens if I see my lost item being auctioned on eBay?
A: Notify Canada Post at
[email protected] . We will remove the item from the auction, provided the bidding has not already closed. We will then contact you and investigate the claim using the current claims procedures.
4. Where can I go if I have further questions regarding Canada Post items on eBay?
A: All customer inquiries must be sent via email to
[email protected].