Community & eBay Site Issues

Missing payout

Missing 2 payouts from January 26th and febuary 1st anybody? Received a email that says payment delayed reaching your bank but bank does not know whats going on and ebay agents don't either. I have received payments after that with no problem until F...

Getting refunds for lost items shipped with Fedex and UPS is the worst i've ever seen.

Can somebody please explain to me what kind of an archaic system does Ebay have here. Fedex lost two of my packages in late November. UPS lost two (possibly 3) of my packages a few weeks ago. It's impossible to get refunded through Fedex/UPS sites be...

Why is Canada Post still blocked?

Why can we have UPS and FedEx but not Canada Post for US labels? I want to use Canada Post, Zonos and my eBay label discount. Why is eBay still blocking Canada Post? I can offer the CP label discount to my US customers but I can't access the discount...

How come ebay sucks so bad ?

from the east are just idiots, they get paid to be so or are they over worked

Shipping Label processing time

Anyone else seeing inconsistancies for length of time to be charged for eBay Labels. Generated on Aug 31. Charged Sept 2. Generated on Aug 25. Charged Aug 28Generated Aug 20. Charged Aug 21 Generated Aug 31. Not chargedSept 3. Not chargedSept 4. Not ...

Canada Post Tracked Packet International missing again.

Just went to print a label to Norway, and no tracked packet option available again.Had to print directly from Canada Post website and lose again on shipping.This is the second time this month, as the first had to be cancelled.

Ebay International Shipping. Total rip off scam!

Get your act together Ebay gouging people for shipping and limiting people from any sales cross border..I purchase postage stamps on a regular basis from all over the world; Every country besides the United States the users / sellers are using reason...

Shipping overcharge

EBay took $25 out of my account for a shipping label I bought on lined for a 250 gr polo shirt in a poly mailer 30x25x4 cms I paid 17.03 to UPS for it. After expending more than one hour taking to an EBay rep she couldn’t tell me why that change and ...

Resolved! Canada Post + EIS Options after Item sold to US buyer

I listed an item yesterday. I chose Canada Post options for Domestic and International. My account has been accpeted into EIS. Item sold to US buyer and Canada Post and EIS do not show as shipping options? Is there a glitch or something? WAut and see...

eBay Help & Contact not working properly

eBay Help & Contact not working properly and when I ask for a Customer service it keep looping over and over Ps: When I tried to Contact eBay toll Free number 1 (866) 540-3229 the Answering Machine it keep Asking me for a Zip code and When I gave my ...

Ebay seller sends products directly through Amazon now?

Ordered a package from a seller located in NFLD. Package came straight from Amazon. So are ebay sellers able to use amazon to distribute their products with amazon packaging labels and all?? Not to mention the false claims written on the package comi...

EIS: Does not ship to United States (Even though I am opted into EIS program on EBAY.CA

I have noticed that about 300 of my 680 listings are not being offered to ship to the USA with Ebay international shipping. (I have opted into the EIS, I have one business policy, where I ship domestically in Canada with standard shipping flat rate $...

Need a customer service agent.

There is not a single working way I can contest my order. I am out $140. The automated CS function gives an error every single time I use it, regardless of the prompts I select.There is apparently no call line anymore for Canada.So, what? The seller ...

Resolved! EIS program won't show for any countries now!!

Last month I noticed a lot of my listings were not being offered to USA, but would sell internationally to the other countries. That is fine, whatever, I accept that. NOW I am noticing that items will only ship to Canada, and nowhere else!! (I can ac...

Expedited Lite weight update

Hi,Anyone knows when the maximum weight for Expedited Lite will be updated to 250 grams as announced on Dec. 08? No date was specified in the announcement and there is still no weight update.

Shipping to US with Canada Post

Has Ebay made Canada Post available for shipping to the US. The calculator will show a Cannada Post label but when I have a sale to the US it's not available.

Disappearing Watch List

I went to my watch list today, its gone. Empty. I can add to it but where did my whole list go? I have logged out and back in, cleared cache, searched high and low. Logged in on both laptop and phone, gone? Where did my list of items being watch go? ...

Your eIS experiences to date - Unofficial survey

For anyone enrolled how has your experience been to date?Many/any questions asking about the status of their shipment?Were the processed promptly from Miss. hub?Did item arrive in window stated?Have you received feedback from buyers? What were their ...

Wondering how to speak to someone from ebay canada or help me with a unhappy customer i sold to

A customer from the usa is unhappy about a purchase because of the extra fees he is required to pay. I posted it in my ad no refunds will be paid do to non payments of theses fees and I also asked him and mentioned it again before I sent it out., he ...

Message boards show I have 0 listings? (I have over 700).

Someone on here pointed out that when they try to view my listings on the message boards, it says I have 0 listings... and even when I click on my "view listings" on this message board it says 0 listings. **why???** I have over 700 active listings.

Canada shipping cost is high

I really love Ebay for everything they sell, I was a regular buyer but in the last 2-3 years it seems that Shipping cost to Canada is a lot more than it was, is there a way they will lower this because of this I buy to other sites often,

dark mode and community avatar

Share if interested in dark mode for ebay website and uploading avatar for community forums

Resolved! Do NOT ENROLL in eBay International Program THEY HIDE COSTS

26 year seller on ebay. Stupidity without researching fees, I enrolled in eBay International Shipping program. I should have known better. Always read fine print. Except eBAY DOES NOT PUT FEES AND COSTS involved in its eBay international shipping pro...

For anyone waiting to be opted back in to eIS program or for first invite

This is the follow up I received for message sent last month. In one of my last chats with eBay CS I was advised quarterly. Please accept below with grain of salt and applicable patience required. I understand you have some concerns regarding enrollm...

Resolved! Ebay international shipping program in Canada

Good Day All! On October 1st Ebay international shipping program is not available for Canadian Sellers. I have been using the program for about 1 week now, and find it ok, with some a couple of issues, which needed to be resolved. First, when shippin...

Resolved! Listing Templates

Anyone recently attempt to create a new listing using Templates and discovered their templates MIA? I had a dozen created over time. This morning they are nowhere to be found. eBay doing more housecleaning in the dark of night?

closed return by mistake

I want to return this item but I, by mistake , canceled the return, how do I open it?I have emailed Customer service with no response do you have a phone number for e-bay Canada

Can not duplicate inventory items

In my Manage Inventory when I go to Listing Templates I can not get any of my templates to Duplicate using the Duplicate as setting. I had this problem last month and it was fixed however the problem has once again returned. Anyone else have this pro...

Discrepancy with eBay Label charges issue

i've posted about this in past but opening a new discussion on the issue for anyone having a similar problem. If you have been creating labels recently (possibly goes back as far as mid October..maybe further) and entered correct accurate measurement...

Canada Post Expedited Lite

I charge the buyers $6.55 to $7.55 on my listing using (Canada Post Expedited Lite) for a sports card. This Morning I sold a card and the normal price for shipping is $7.55 Canada Post Expedited Lite. I went to buy a shipping label and the price is n...