eBay

zamuler · ‎04-05-2024

Asendia / UniUni are HORRIBLE for Canadians buying in the US! First of all, the tracking number provided in ebay doesn't work unless you go here https://a1.asendiausa.com/tracking/ Then you get another tracking number. That's right. This company works with 2 different sets of tracking numbers. **bleep**? The one provided in ebay is called "original tracking number" and doesn't work. The second one you get on the website above is called "tracking number" and works. I had to dig through Google and Reddit to find this website out because it's not mentionned anywhere. Plus, Asendia / UniUni have multiple different websites making it all the more confusing.

What's worse is this company doens't leave a printed notice of their delivery attempt. So you don't know. They don't send an email. They don't call. Trying to physically find their warehouse is impossible. No phone numbers. No nothing. You're left trying to wonder where the heck is your stuff.

The days of using USPS were infintely better. I'm told US based sellers don't have a choice in the matter. They're forced to use the ebay international shipping program. That sucks BIG time. Ebay should let the seller choose bewteen sending it through the program or by themselves choosing the carrier they or the seller wants. Plus, the s&h prices of that program are often WAY too high.

If ebay doesn't change back, I see myself buying a LOT less in the US. It's just not worth the hassle.

lotzofuniquegoodies · ‎07-22-2025

@marnotom! wrote:
@lotzofuniquegoodies wrote:
Anyone consider the fact that eIS is such a high volume shipper they "should" have access to very discounted rates with whoever they use? The impression is if they do have access to discounted to those savings they are not passing them on. I remember when I had used freight forwarders with work in the past they always had access to substantially discounted rates when compared to Fedex or LTL etc.
eIS likely has access to the discounts that DHL and Asendia offer themselves or get from the post office, but a lot of those discounts are likely eaten up to underwrite all those perks sellers get through eIS, not to mention pay wages to all those pesky human beings doing the grunt work to keep the system from completely collapsing.

It’s a bit ridiculous that buyers are paying the piper for the perks sellers are getting, but it is what it is, @lotzofuniquegoodies.

It's offered as a value added service thru ebay (almost entirely directed towards to sellers) with limited in the way of it being an added value. The major very sad take away is that eBay is totally unwilling to address buyers concerns with the program and left for us to do their dirty work. One would think that eBay would be concerned with the buyer experience on the other end of the transaction as a priority. (Trying to recall how many posts I have seen from the seller perspective on having a bad experience other than for the ones that bother about and would like to offer combined sales. It's not many. )

bolt-sharo · ‎08-23-2025

Yes I'm going through it as well
They keep adding more days
So my parcel was shipped Aug 2 ,and now its Aug 23 I've bought from this seller many times and never have i had to wait this long
Come on get it together
As a customer I want my stuff!!

jamac2032 · ‎01-25-2026

I agree thos shipping company is garbage,I had 2 truck rims show up and still waiting on 2 more,fighting and arguing with the seller and ebay trying to convince them that is didn't receive all 4....its been 2 months and im still waiting.