Buyer Central

Mystery Box delivered to me from Intelcom

Today I had a box delivered to me from Intelcom. I hadn't ordered anything (from anywhere) recently but I opened it as it was addressed to me out of curiosity. It contained a DVD set and a book. There was no packing slip or anything else enclosed.The...

Resolved! eBay refusing to refund me on an item

Due to financial hardships, I decided I couldn't keep the item and started a return.They sent me a label and a deadline by which I had to ship it back to the seller.I've explained to them countless times I have to pay $140+ in import charges just to ...

Why are we Canadian shoppers being charged so much money in supposedly shipping fees

Good morning to All, My name is Walter Punde, and I am from Canada, this complaint is a big big sore thumb to me. Why are we Canadian shoppers being charged so much money (sometimes twice or more the value of the item we want to buy); in supposedly s...

eBay International Shipping Scumbaggery at it's finest

Thought bout getting a 3.5 hp outboard motor made in China from a seller in California. Price was $346 CAD. Put in my Canadian postal code for shipping. Rubbed my eyes a few times to make sure I wasn't hallucinating and it was $1399 CAD. Adding fees ...

Resolved! Charger for samsung A54G 5

Hello all I got a Samsung A54 here and has a C to C charger cord and no adapter what can I use to plug it into the wall thanks

Can't leave feedback on cancelled order?

Heard this situation so many times and i think i got tricked with this dishonest pratice for the first time. I bought something at very good price and seller cancelled saying there was a problem with my adress and shipping cost. I thought he was hone...

I paid no taxes, no shipping?

Bought something for $275 and listing had $15 shipping. I bought now. I went to payment and it was flat $275. Payment proceed and it's awaiting shipment. Is there some sort of promotion? I did not got charged neither for shipping or taxes. I bought a...

my address

Hi I live in Canada,and I want to buy an item from a seller in the US,and have it shipped to my friend who also is in the US. How can I do that?? Thanks Russell

Hidden purchases not staying hidden

I recently logged on and all the 2023 purchases that I have hidden showed up. There is no way to rehide them. Is this a common problem or is is unique to my computer.

Bidding problems

I am having trouble bidding, as soon as I make it bid, it says my bid was out bidded secs later. VERY Weird

Tracking number in global shipping

I bought several items from eBay in the past 2-3 weeks. The majority are coming from outside of Canada via GSP.I'm signed up for Canada Post shipment notifications and it looks like one of the packages is coming today. But the CP tracking number does...

Attempted Delivery - Item being held, addressee being notified

Hello , Today I found Information on eBay , and USPS that my Order was Out for Delivery , at 9:14am knock on door 3 times and return to Sender ? I was cleaning snow at this time , no one came ,no footsteps . The previous scan shows arrived at Post Of...

Item going missing at shipping hub

My items keep disappearing at the shipping hub, in the last two in a half months the shipping hub has lost two of my purchases and my third purchase shipping hub would not export my third item, I could not imagine why my purchase of Lionel train trac...

Reasonable time to wait for seller to ship item

Hi there! I'm brand new to buying on eBay and I am all but certain that I am a little bit privilidged from 1 day shipping from big online retailers. I purchased a Macbook from the US on Friday and now its Monday and the seller hasn't sent the item ou...

eBay charged $70 duties fee plus GST/PST. Sports cards.

Hi,I collect sports cards. I am in Canada and this purchase like most of mine is from a US seller. On my latest purchase I won the auction and went to pay, it then had added GST/PST and $70 for duties. I have no problem paying GST/HST. Every single o...

Interesting Changes Coming to eIS

Combined shipping on the way, as well as the ability to list additional shipping methods. Of course, there are questions. . .https://community.ebay.com/t5/2023-Fall-Seller-Update/New-updates-that-make-it-easy-to-ship-internationally/m-p/34011869

Sneakers Authenticator delays?

Hi, Been reading everywhere that it usually takes 2 business days for shoes to be authenticated. Now, it's been 8 days and eBay has opened up a ticket saying the shoes might be lost. Any ideas what is going on? Any stories on stolen goods at the Auth...

Double shipping charged

I purchased a car cover for my old classic. I asked about a storage bag from the same company as it wasn't listed. The company supplied a link and I purchased it only to realize I was charged shipping for both despite being told the car cover will sh...

Global Shipping Program UK to Canada

There is a real problem with the GSP from UK to Canada. I collect antique clocks. Antique clocks are duty free to Canada but tax of 13% is still applied. EVERY antique clock on eBay UK that uses GSP charges at least 25% and frequently much more for "...

US sellers not selling to canadians?

Got my eye on something I'd love to bid on in the U S but the seller does not sell to Canadians Why?

Return - Seller selected can't provide label

How do i deal with this situation as the buyer? I won't describe the whole case but i'm dealing with a small seller very shady. I opened a INAD. Seller accepted, did not reply anything, and selected he can't provide label. There is no way i trust thi...

Negative Feed Back Removed

I recently made a purchase on ebay that the seller refused to respond to messages and didnt ship until i reported him to ebay , purchased item on aug 11 , finally shipped on aug 21 , shipment received on sept 6 , i gave the seller negative feed back ...

What's up with the insane shipping costs?

Yah, sadly I think shopping on eBay is over for me. Wanted to buy a 1 sweatshirt, cost was listed at C$61.36*Original Price, and then came the kick to the stomache +C $69.22*Shipping...the SHIPPING cost MORE then the item!!

Global Shipping -vs- International Shipping

I regret all the nasty thoughts I had about the late-lamented eBay Global Shipping program. I have bought several items (USA to Canada) under the new program. 1. Without exeption, transit time is desperately slow. Slower even than Erlanger at its wor...

Don't buy from ****

User **** has perfect reviews and a sellers account since 1999. I just won an auction for a low price and they canceled my order due to my shipping address being wrong. My shipping address is perfectly valid. They obviously didn't like the selling pr...

why is it that I am outbid in the last 3 seconds. Is this sniping? I hate it and may give up on eb

Looking up items I bought a long, long time ago.

Hi, I found a skirt from a seller that looks like a few skirts I bought her a long time ago. I'd like to be sure it's the same one and that the material is a thick as the other ones were. I've had this problem in the past. There doesn't seem to be a ...

CBSA is taxing all imports into Canada now.

Postal workers told me recently that the feds have hired more people to police imports and Im at the point now where anything I buy from the US is taxed at provincial tax rate and their is an additional $10 handling fee. Pretty much ruining the possi...

Anyone know who does final delivery in Canada for courier named 4PX ?

title says it all. I am contemplating a purchase from a seller who ships by 4PX courier. Package is coming from China. Does anyone know who will do final delivery to me in Canada? I'm most concerned about getting hit with big brokerage charges if a C...

Resolved! Taxes on used items

Does anyone have any experience on how to deal with taxes on used items? i know in Canada if we buy a used item there should be no tax because tax was already paid on it when it was purchased as new. Is there such a similar exemption on international...