Buyer Central

Bad seller on e bay

i didnt recive want i paid for tge seller said they were going to make it right and they never did worst seller ever

Can eBay STOP shipping with canada post?

Seriously stop it! Ive been waiting nearly a month now for my item that has arrived from over the boarder may 7th...

Global Shipping Warehouse (Pitney Bowes) delays

Because of Covid-19 delays are really erratic,I have a package that was delivered more than 7 days ago at the GSP Warehouse and still nothing...Is this normal?

I didn't receive my full refund and my case was closed.

I bought some objects and did not receive them as supposed. I mailed the seller which in return he asked for more time (5 days) to resolve the problem.After 10 days the items were not delivered and not getting any response, I wrote the supplier and a...

Resolved! Computer purchase possibly scam relisted?

So, on Saturday, August 1 I bought a used computer at auction, a Macbook Pro 2015. I felt something odd about it as I was the only bidder. The seller displayed 100% feedback but the feedback was quite old. Anyway, it has been three days, and I receiv...

Resolved! Seller from China only shipped 1 item out of the 10 on purchase order

I'm frustrated and disappointed. Too many problems with sellers from China this year. I bid and won 10 items from this seller and paid for them all on one purchased. They only shipped 1 of the 10 items. I'm also expecting another order from this sell...

Resolved! I didn't receive my full refund after my case was closed.

Hi. I was told I was refunded for my eBay item, but the amount doesn't appear on my gift card. I think I may have been refunded on the wrong card number. I may have discarded the card, so I cannot access the funds from my refund. Any way to fix?

PROBLEMS ACCESSING MY EBAY SUMMARY PAGE

tyler@ebay Is anyone having trouble accessing their eBay Summary Page? This is happening on both Internet Explorer and Google Chrome. When I try to go to my eBay Summary page on my selling/buyer account I get this disclaimer: We looked everywhere.Loo...

My item I didn't recieve

I order the skinmate shark oil to the seller and then I email the seller it's because the item is not yet arrived...when I check again the seller and the item in the history they all gone...I already paid the item..but the seller is already deactivat...

Package stuck between Global Shipping Center and Canada Customs

I ordered a package on June 1, it was shipped the next day. It arrived in Kentucky at the GSP on June 8. On June 11 it's showing that it has shipped from the GSP. On June 12, it says "customs cleared." Nothing since then. The last day for delivery is...

Global Shipping Program - What is happening @Erlanger, KY

Packages were delivered to the Erlanger, KY (by USPS and FedEx) a week ago, since then not a pip, no email, nothing, all stuck at that alleged warehouse. Are they closed due to the pandemic?

Seller refused return and can't appeal through Ebay?

Hi, I'm wondering if anyone can help me with how to resolve this. A seller sent me a shrunken wool sweater that is far top small to wear. I have another sweater from the same brand of the same size and laying the shrunken sweater on top of it, it's c...

What's with sellers NOT giving feedback?

When I pay for items in a timely manner and provide accurate shipping information, my job as buyer is done. The seller should give feedback quickly. The buyer, on the other hand, should give feedback after receiving the item. So why am I giving feedb...

seller wants to replace but then dispute time limit will pass

I bought a wireless network card but what I received was a lower model.The seller changed the current ad to say the lower model.The seller offered to send me another one but I have my doubts it'll be the higher model.If I accept this, the time limit ...

Refunded, now I want to pay back

The seller refunded me a little while ago. Item has now shown up. There is no email address anywhere in the paypal transactions. How do I pay the seller back? He just asked me for my email address to send me another invoice, but I don't want to get f...

need tracking number

hi i need the tracking code for my parcel lost it recieve 1 but the other one was suppose to been delvied the the same day but at night need to track it thanks

Item failed to be delivered, is lost in system

Long story short, parcel came through a delivery service of poor repute in my area, I had no knock, no notice of any kind of a missed parcel, and missed the window to retrieve it from their center by mere hours before it was returned to sender. I con...

REFUND FOR ITEM THAT WASN'T DELIVERED - CHINA BASED USER SCAM

3M 6200 reusable Respirator Painting Spraying half Face, One size, Free Shipping /// Order date Mar 29, 2020 I bought 3 mask from this seller for 32$The guy no longer has an account on ebay I can't request a refund or anything because of thatIs there...

Can someone explain why I paid tax because ebay can't.

Hi,So I purchased a item within Canada ( both the seller and myself are in the same province BC ) and I had to pay tax on the item at checkout, item was a auction listing.The Seller is new, 0 feedback score, not a business or store. Why did I have to...

Ive been avoiding Sellers using Ebay Send

USA Sellers PLEASE STOP USING THIS SERVICE. It takes 2+ Months to receive Items from the USA to Canada which is absurd. PLEASE USE USPS normal international shipping options.. ANYTHING is better then EBay Send... hell id rather pay UPS duty charges t...

Seller

I bought the laptop from this seller. He sent me a wrong one, let alone it was defective, he didn't take the item back, sent for repair for 2-3 months and now it's back but I was forced to buy a new laptop for my school. He doesn't accept return and ...

Resolved! How should I proceed?

I purchased an item from a seller in the US on May 22. He had his handling time set up as 1 month (probably to protect himself from slow shipments due to covid). About 2 weeks ago I asked if he has a tracking number. I believe I said something along ...

Global Shipping Program is a bad joke!

For Ebayers in Canada, forced to pay top dollar for the Global Shipping Program is absurd....The item I purchased is a used Cassette Tape Deck at a cost of $47.34 Cnd, I am positive Canada Customs would not charge anything if it was declared & mailed...

GSP says Canada Post has package, CanPost says package hasn't arrived

I know there are delays in general right now, that's not really what I'm concerned about. What worries me is that I've had a package reading "Customs Cleared" for almost a week now on the GSP tracker with no updates, and reading as "Electronic Inform...

Resolved! Another GSP item damaged in transit, any advice would be appreciated

I have a Brand New sewing machine sent through the GSP arrive damaged and I really didn't want to start another thread. But the other one is answered, so I have started this one. I received the notice that it was shipped, then the notice it had arriv...

Navigating thru ebay's maze: how to get ebay to "step in"?

I read the info but there's no option whatsoever for ebay to "step in". In my situation the item is not as it as appeared to be and it's damaged. The seller says I must pay my own shipping but I read the seller is responsible for return shipping. To ...

How do I get a refund when item is no longer listed?

I ordered an item in May from China (it wasnt past due until recently) , it hasnt arrive and the seller is no longer listed, I cannot open a case on ebay, and I cannot open one on paypal, it says to go through ebay.How can I get a refund?Searching fo...

Global Shipping Program Question

I recently bought an item from the UK and it was shipped using the Global Shipping Program. Today I received a phone call from DHL indication that I owed duties to be paid before delivery, my question is doesn't the GSP cover all fees and charges, I ...

Another Pitney Bowes Problem and GST Charged

I bought some Michelin Bicycle tires that are except from the PST here in British Columbia Canada, and even though there is no specific break down what exactly adds up the import charges from Pitney Bowes, after calculating the total of the GST and P...

Resolved! Collector Box Sets arrived damaged, but shipped through GSP. How/where do I return for a refund?

It's my first time posting on the board, so... Hi, I'm Ann *waves* Hope everyone's staying safe I'm not sure if this is the right place to ask, but since I was given different answers for the same question before by two CS reps (they were really nice...