Buyer Central

Did e-Bay lose my package? Stuck on EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING For 9 days

Have a signed soccer card coming in from the US. But since April 1st it has been stuck between Glendale, IL and supposed to make its way to Melrose, IL. DHL says they have not received the item yet.I have opened a case with Ebay (although latest deli...

ram memory

rtn i did the window he refused 187.21 i will report ram retuned to stated address

Shipping from Canada to US (Duty and taxes)

Hey everyone, Just looking for some insight. I recently purchased quite a bit of items from Ebay, some from the US. I think the post office may have my first item being delivered from the US. When I buy from the US, I first pay shipping through ebay....

Tariff to Canadian Buyers

I ordered a bag on February 17 for around $62 USD plus shipping. The tracking shows it's still in Illinois and will be delivered by DHL. My question is, will it be affected by the 25% tariff when it arrives in Canada?

Confused Canada buyer charged QST & HST when checking out, I bought item from USA priced at $40.

Hi, I hope someone can help me. I am a buyer of over 20 years here, located in Montreal. Last week, I bought a $40 US clothing item of a seller located in Washington State, USA and there were no duties when I went to pay at checkout...which is fine a...

Global shipping scam!!

I have NEVER paid duty or import charges on items and I have bought dozens of items through the years. My first item shipped with Global shipping I had to pay $8 extra to ship a record! I'll never buy from a seller using this cash grab again unless t...

Received counterfeit item, next steps?

I recently received a fake/counterfeit item that I purchased on eBay using PayPal. The item arrived yesterday and upon opening the package, it was clear that what I received is fake and not the original product. I already filed to return the item, bu...

Share Feedback - How to remove requests?

I have a few transactions that keep showing in my "Share Feedback" list, even though they were cancelled or retracted. Is there a way to remove them from the list? I know I can just simply ignore them, but it's annoying to see them hanging around the...

Advertised Coupon Code Not Working

Hi, There's an item I want to buy on eBay Motors and advertised on said item is the coupon code "SAVEMAR25" which in this case would save me $20. Unfortunately, it doesn't work at checkout. I went and read all of the exlcusions and requirements to us...

What's going on with the global shipping program it is so slow all of a sudden?

I have 2 small packages coming from the US they got to the hub fine and then they have just sat there or been mailed around in a circle in Illinois for like 2-3 weeks. I've used it many times before and never had this problem. It usually just takes a...

eBay deletes neutral or negative feedback, even when justified.

Literally. Only positive feedback is accepted. So, what's the point? I've had two recent cases (both this year). Both from sellers in Europe. One sends the watch late (6 days after payment, when the profile says within 3 days). And I can see in the t...

received something I didn't buy- someone else's order

last night a delivery man brought a box here for me from ebay. Waiting for a few of my purchases to arrive soon, and after checking to make sure it was addressed to me, I opened it to find two 8x10 autographed sports memoribilia photos of baseball pl...

Avoid this Seller! *** is dishonest.

I recieved a broken phone from this seller (listing was a lie) and he never refunded me even after it was confirmed delivered (I paid for return shipping). He agreed to the refund and then because of the canada post strike the item arrived late and b...

Resolved! Should I cancel this order?

Item # 286327041488. I didn’t realize buying from someone with less than 98% FB was a problem.Seller is supposed to ship within 10 days. That time has elapsed. I write twice since then and no answer. Should I just cancel the order and give negative f...

Item stuck at Glendale Heights IL for TWO WEEKS!!

Keep seeing similar posts about eBay's FAMOUS Global / international shipping program - delays delays delays .... What more to say? Who to complain to?

eBay Coupon Code

FYI for anyone planning on making an eBay purchase in the next short while. Ends 02/27/25. Min. purchase 35.00 CAD. See full link for all the details. https://pages.ebay.ca/spendsave2025/

Why do some many Canadian orders get stuck and undelivered fro Glendale, Carol Stream Illinois. Wha.

Why do so many Canadian orders get stuck in "the hub" Glendale or Carol Stream Illinois?Why does eBay not care to help?Why do they close your case when inquiring about the this?Is there an internal scam?It says delivered to an agent. Then sits for we...

E bay support unhelpful

I had a product shipped but due to an error my concierge returned it to the e bay shipping hub. This was confirmed by e bay support. When I attempted to get the product shipped out again they banned my account and simply told me that I could not get ...

Resolved! AG EBAY HELP.. just want needing about trading cards with AUTH guarantee ??

Just won a hockey card and now the seller wants an additional 12.50 to ship it to be authenticated but the card is under 100 bucks and is already authenticated by UD.? Soo is this normal ? Thx

Seller switching shipping method to untracked from FedEx priority does not provide any information

Not sure it right community.I bought watch from Japanese seller and won auction and paid upfront on Jan 16. Back and forth it dragged till 27 to be marked as shipped. Seller provided 0 comunication and had to be asked about what is "update on shipmen...

Item not received case keeps getting put on hold

I bought an item on ebay November 8th 2021. Item never arrived within estimated time. I opened a Item not received case on February 9th 2022. February 15th 2022 - Case was put on hold February 25th 2022 - Case was put on hold March 7th 2022 - Case wa...

Uni uni courier delivering for International shipping!

Is this old news?Evey other time in the past, it’s been Canada Post.I just bought a book from a US seller. It’s arriving early- great!Not great. Asendia is using the last mile courier, UNI UNI to deliver my package and my stomach is in knots. My expe...

This really makes me mad...Am I the only one?

I know it's my fault. I usually check the shipping conditions of a seller before buying anything. I missed it this time. And then: - How soon will my item ship?Your item will ship within 10 days of your purchase. Ten days? Are you fricking kidding me...

Re: BUYERS BEWARE!!!!! NO EBAY GUARANTEE

SIMILAR PROBLEM ATTORNY GENRALS NEED TO GET INVOLVED I sent the following to eBay and seller. Seven days late in delivery simply dumped it off in the driveway. Had a professional firm install the 42” subzero and dispose of the KitchenAid refrigerator...

Issues With A New Seller

I bought a large lot of vintage items from a new seller in Alberta on Jan 1/25. I paid right away & have heard nothing from them. I have sent a few messages asking when the items will be shipped & for the tracking number. They are not respnding at al...

Scammed by the_techshak on computer years ago. Sold HDD instead of SSD. Not allowed to complain.

Bought a computer (Item 15383758777) with a supposed 500GB solid state drive (SSD). Ran into problems years later and found out that I was actually sold a regular hard disk NOT a SSD when I opened the computer. I can't do anything not even complain t...

Operation cd 's

so saw a lot on here sell windows operation cds like win 7 windows 10 11 etc no license keys is this agains ebay rules how do the people reinstall with out license key ? thanks

Resolved! USPS delivered my package to some guy in the US?

So I got something shipping from the US to Canada, latest update was just a few minutes ago. USPS texted me saying that someone in Glendale Heights, Illinois picked up my package from the post office. Is this right?? How could they have messed up tha...

This is why I hate eB international shipping services

So I have this order from the US, processed and paid for on Dec 24. It arrived within a week to the shipping hub, as it shows in the screenshot. But it was only officially "received" one week later, when it says that "all inspections passed". Since t...

Resolved! Just received a full refund, who pays for return shipping if item bought via GSP?

Hi all, please help me understand how GSP refunds for shipping.This question is probably answered a few times but my search for an answer to my specific question did not get me anywhere, I sincerely appreciate your help in advance.Here's the story : ...