Buyer Central

Bought an item when eBay was offering 20% discount

Few weeks ago eBay was offering 20% discount on any purchase / seller. I bought an item and item was not as described at all. Seller refunded me but now I still need to buy this item again from another seller. Should I try to call eBay and explain th...

Overpayment of Items

When I see items listed with Canadian prices, I expect to pay that price. Sometimes, that isn't the case. When I go to pay for it, it is switched over to US funds and then switched back to Canadian funds again and I end up paying more through PayPal....

Add note feature doesn't save

Whenever I purchase an item, I add a note when I receive it, along with with any other pertinent information about the item. UP to about a year ago, these notes were always saved (Add a note - next to item description under purchase history) but now ...

GSP with today's date

I am running into sellers who must be relatively new since they believe they MUST use the GSP to ship to Canada.They either do not understand it or don't really care whether they lose a Cnadian buyer.I have gotten caught once only with this program a...

Some sellers cheating reserve-price fees by cancelling listings

Some sellers are cheating the reserve-price fee by setting the lowest starting price for auction listings, then cancelling it if it does not reach a high minimum before it ends. It says that the item was lost or broken, but then they turn around and ...

Resolved! Item is a tool that doesn’t perform as listed in description

So if I buy a tool , say a used drill, that is rated to spin at 1100 rpm, and spins at only 800 rpm, indicating a problem with the motor, how likely am I to get my money back for item not matching description, even though seller lists that returns ar...

Don't trust the feedback ratings as often as often the ability to leave negfeedback has disappeared.

By the time disputes are started or settled the ability to leave feed back has disappeared. Therefore you can not leave negative feedback . The result is that sellers ratings are more positive than they should be. You can not trust the ratings for th...

Bought some counterfeit video cards and am unsure what to do

I bought three video cards and they turned out to be counterfeit. They are labeled GTX 1060 and even have a BIOS reporting GTX 1060 but if you look at the chip they are GTX 550 Ti (see proof). They also don't work properly with any drivers and are es...

WWYD - should I do a Not as Described?

A dress a bought on ebay arrived. It was nice but totally off in measurements and doesn't fit, too small and way too long. The seller doesn't accept returns. Now I can sell it as I am also a seller, but part of me says why should I. Would you contact...

Resolved! How to file a complaint about the Global Shipping Program?

Getting quite fed up with this scam of a program, and the fact that you can't seem to actually file a complaint about it. Before useless replies chime in saying to use the resolution centre, this is of no help to my particular issue, since all the re...

Waiting for an item is ridiculous long

Recently, ebay allow all seller to set the shipping time after two month is nonsense.Seller is taking advantage to ship late. I never received an item before 3 months.How can buyer to wait ridiculously long for an item?This will be my last purchase o...

eBay closed the case without much information

I bought an object and when I opened it, the paint was clearly flawed. I messaged the seller, it didn't work, so I opened a case with ebay. They gave us a couple of days to try to resolve the problem. Which after much messages, we concluded I'll send...

eBay going by the way of Dodo?

I've been on eBay for a decade or so and it used to be a place to find cool stuff. I've come to rely on eBay when trying to find something less ordinary. You can still do that, but, only if you have the stamina for it - and, I'm really tired. Dropshi...

Purchase History Disappearing

I am not sure if this another glitch or not but have noticed lately that my purchase history is disappearing every time there is an issue with the sale. I recently bought a few items from a seller in the UK & was supposed to get a discount with combi...

MBG listed on items not covered

Is it just me or does it seem that the money back guarantee appears on each and every listing, including ones that shouldnt be covered? Am I missing something here?

Can't really track global shipping program - Frustrated Part 2

Since someone with ebay closed the post, I will like to open a new one as directed. In response to femmefan1946The GSP fees has nothing to do with duty (read the fine print). The GSP import fees only included their service fees and sales tax (not on ...

Can't really track global shipping program - Frustrated

I do not like the global shipping program. It's ability to track items is seriously flawed. I live in a rural area and do not get ANY deliveries other than post . Here is my experience: I bought an item in the US shipped through the ebay shipping pro...

Resolved! The difficulty of negotiations for buyers and sellers

Hello to all, I'm a mild collector and consumer. Sometimes I see multiple items that I like from a seller whom I've had good experiences with. Unfortunately, Ebay makes it hard to negotiate a total price and combined shipping. I have to commit to buy...

Ink order

I bought 18 inks one large black leaked a few dripped I contacted seller I contacted ebay too what else can I do see if rest leak go from there or what thanks I did open a few colored to replace worked great:

Until 7PM Eastern Time - 15% off purchase of more than $50US (approx $65 cdn)

PMAY4THHow to redeem Coupon:1.Shop for eligible items. (See below for exclusions).2.Pay for your item by 7:00 PM Eastern Time on May 4, 20183.Enter the Coupon code in the redemption code field: PMAY4THTerms & Conditions:The Coupon is a 15% discount, ...

Resolved! Is there a way to see original listing pictures and text?

I got scammed .. I bought what I thought where LED armbands (5 of them).. at a low price. I finally got the package today and, surprise! I have 5 watch bracelets. When I go back to the listing it says the listing has been updated now showing these wa...

Overcharged for item I bought

Hi, I bought an item that was supposed to cost me 88.29 but I ended up being charged 91.57 plus the seller asked 5$ extra for tracking number or he couldn't ship when It clearly said free shipping when I bought the item. How can I resolve this ?

Cant get hold of second tracking number

Every time i open a new account it gets suspended in a few weeks and this time bought something and got the first number from ebay. But before i could get the tracking number after gsp my account has been locked. This is a different account because I...

Unable to add tracking number and carrier to my request in resolution center

I got a message from an Ebay representative asking me to include the tracking number provided by the seller in my request in the resolution center and I got messages about tracking number, and carrier, are not recognized. I just have 7 days left to w...

Resolved! eBay bucks

Dear friends,I was buying something and received a reminder to use my eBay bucks before May 2, 2018I do not remember where to find it's code. Can you please refresh my exhausted memory? Thank you!

Need suggestion: Did not receive track no.(ship via GSP) after 2weeks of payment

I purchased item about $1000+ with "Global Shipping Program" from the US seller and completed payment within 24hr. However, today, the item is still marked as "not ship yet". The seller said he has already shipped, but never provided any tracking no....

Resolved! Return the item because there's a defect

Hello!There's a problem with the item, so I opened a case with eBay. eBay wanted for me to send the item back to the seller. Seller sent me the cost of shipping via Paypal. Now, do I wait for the replacement or refund before I ship it back? Note: It'...

Resolved! Where did Global Shipping go?

I was running a couple of my usual searches today, and NONE of the US sellers seemed to be using the Global Shipping Program.At least, none had the giveaway " " in the dotCA listing.I was using List View.My default Search is Highest Price plus Shippi...

Resolved! Item removed after bid made-under 24 hours left

Hi there.made a bid on a music mixer,like 6 bucks at time time of bid,was the highest bidder.10 minutes later the item is gone.I took screen shots and it was removed with 23 hours left.can people do this?? I thought 24 max cancellation was policy? Ho...

Seller lies "item is no longer available" and cancels auctions!

So in the last 3 days I have bid on 2 items and they happen to be by the same seller. Both auctions were cancelled: This listing was ended by the seller because the item is no longer available. They cancelled all the bids for each auction at the exac...