Buyer Central

Potential Mail Strike in Canada

Hi So I was wondering what happens to sellers sending things if there is a potential strike at Canada Post in Novemeber? And what happens to the things that are in transit? For me the items that I have ordered are in transit so I am also wondering if...

Exchange/Return??

Purchased a T-shirt from the USA for $20 however it was undersized & didn't fit. Seller offered to exchange it so I agreed but just found out the return shipping is equal to the cost of the item. Am I on the hook for shipping whether I return it or e...

Sellers with best offer but not open to offers

Why even bothering buyers? Seller listed his item ONE YEAR ago, rejected/ignored every single offer Patience or stubbornness ? Don't 34 offers in one year with no one buying alarm that the item may be overpriced?Seems like a turn off to everyone so ...

Purchased a laptop and received an older variant of it (different configuration)

Hello everyone, As a buyer (Canada) I recently purchased a laptop (certified refurbished) so it got shipped via the ebay international shipping process. Upon receiving it, right away i noticed the laptop was (cosmetically) not really "new" and has so...

Why ebay does nothing against counterfeits?

I'm buying trading cards and see on regular basis expensive cards that are actually fakes but listed as authentic. I try to report them but i never seen a single time a listing being removed Sometimes i contact sellers giving them benefit of doubts, ...

package stuck for 19 days

Bought cleats from an ebay seller on sept 27 of this year. My package arrived at the international hub on oct 3. I have not received any "new tracking number" or anything info to my package since oct 3 (the day it came to the international hub). my p...

Resolved! Package sent through Ebay Global Shipping/Intelcom was ripped opened

Yesterday I recieved a used item, which also contained a FACTORY sealed item in a smaller box. Both had been cut open, and the factory packaging of the smaller item was ripped apart. Why is anyone opening a factory sealed item?! it was wrapped in bub...

Resolved! What do I do about an Intelcom item not received but marked as delivered? (Global Shipping Program)

I purchased a few individual DVDs last week through eBay's global shipping program. -On Saturday, 3 DVDs were marked as delivered via Intelcom.-Only 2 were in my mail box. -It was 99.99 percent not porch pirates, since I opened the door as the Intelc...

Buying from a seller with zero feedback - new seller

Hi everyone, So here is a question do you buy from a seller with zero feedback? Do you give the new seller a chance to gain feedback? Do you view the items listed and go "this is too good to be true" it is all counterfeit/fake/imaginary/a scam and/or...

The seller send me a wrong color and over charge

The seller send me a wrong color and over charge shipping. can I return it?

Resolved! Terrible eBay customer service

Hi everyone.Has anyone else here experienced bad customer service from Ebay? Because this was probably my first and last time contacting eBay for any sort of help.A while ago I purchased approx 150USD worth of items from a seller. After waiting for t...

New Ebay international shipping (replacing global shipping program) have killed all deals on ebay

Since new ''Ebay international shipping'' replaced ''global shipping program'', shipping prices have drastically raised and duties/taxes are now unknown since they are charged at delivery (the charges will be way higher then the included duties/taxes...

INR request for an item marked as delivered: Should I ask eBay to step in or let the claim lapse?

A buyer filed an INR request almost two weeks after his item was marked as "Delivered" and then "Picked Up" and claims his package is nowhere to be found (Shipped through Canada Post Expedited, which then became USPS).I re-uploaded the tracking numbe...

Resolved! Seller reneged and cancelled my winning bid/order

I just had a negative experience using eBay where I won a bid and I paid the seller promptly for my order, and he then turns around and emails me that my winning bid was too low (there was no reserve price placed by the seller). He stated unless I ad...

Screwed over on a return

I bought a part for my atv off ebay based on the part number in the listing. When I got it, I realized it didn't fit. When I looked into it, I found the seller listed it with the wrong part number. I started a return with the reason being "didn't fit...

Anyone aware of delivery delays or tracking issues with Canada Post in the GTA?

Bought an item that is being shipped from Mississauga to Toronto, a distance of 18 miles. Shipped Expedited. Was processed at Mississauga facility Friday afternoon. Still there. No updates since Friday. Expected delivery is today, which is definitely...

Suggestion to buyers who make offers

Don't cruise Ebay firing off offers of 20% of asking in the hopes that some sap will give in an let you have it. Most sellers put up items at prices close to what the selling price should be so going below 80% on an offer really is a waste of their t...

saved search results are not displaying in the right format (too large and off screen) when I receiv

When I receive email results of a saved search, it will not display in the correct format on my computer screen. Is off center and difficult to move and then too big for screen.

GST/HST

Purchased an item from the USA coming to Canada and getting charged GST/HST?? Also looks like going to be charged duties on top of that? Doesn’t seem to make sense.

Resolved! EBay removed sent message category

Hi, I am not sure how to use this forum, or even how to follow a thread, do they notify you when an answer appears?Anyway today I was going through my messages because I had some weird eBay stuff sent to me in my mail. So I went searching for the sen...

Return after 30 days

Hi, I got a product and the seller was not able to resolve the issue, the product needed extra wiring and the seller was not able to send correct wiring, he send once and then again for second time and both wiring were not serving the purpose and had...

EIS Program package "ready for pickup at post office"

Has anyone else faced this? I have an item coming from the US (I'm in Canada) and the tracking shows the following:Available for PickupCAROL STREAM550 FULLERTON AVECAROL STREAM IL 60188-5204M-F 0700-1900; SAT 0800-1400October 1, 2024, 11:59 pmWill an...

If you think eBay is bad, you ain’t seen nothing yet

I know alot of people like to rag on the inefficientcy of eBay, especially as it pertains to Canadian buyers. However, compared to a site like Discogs, eBay is a well oiled machine. At least its platform works. I purchased a CD on Discogs yesterday f...

Postage rates are killing EBay.

The postage situation is getting ridiculous. Postage rates are such that it is rarely worth purchasing any more.Most times, even when purchasing within Canada, the postage is so insanely high, that I cannot justify buying. Some sellers don't help as ...

Items that are not what they are

So, as someone new to ebay what I find curious is that some items are described as something that they are not - not to say "false" advertising but technically that is what it is. So the story, I bought one item that said it was copper and what I got...

Ebay International Shipping....very nostalgic, since it's like buying on Ebay in the 1990's

So, i took my second venture into using Ebay International Shipping. And....it's not very good. Slow as slow can be. I ordered an item from New York State to be shipped to Toronto. Seller shipped the item lightning quick and it arrived at the EIS shi...

Never received the item - lost in the mail maybe

So, I am a newbie here on ebay buying things and one thing that happened to me is things being lost in the mail. In the past month 3 items that I bought from ebay one from the USA, one from UK, and one from Canada never arrived. While the items in qu...

Should I open claim for “Not as Described” item?

I ordered 3 scarves that were listed as chiffon made from polyester. When they arrived only 1 scarf had a textile label, which is illegal. The labels clearly says 100% Viscose and The fabric is not chiffon. I contacted seller and asked for a return a...

60 days is not enough time to leave feedback

can we petition to increase this to 90 days perhaps. ?

item returned to ebay international hub glendale heights IL

does anyone know what happens to packages returned from CANADA to the new ebay international hub in IL it used to be kentucky now IL do these packages get lost? ? is there a phone number to call to find out their whereabouts?