is refunding my orders by opening and closing a case one by one without my customers consent on the claim that my account has been compromised. What is going on? Can they do this?
Hi @thealabastan3 - In situations where an account may have been compromised we take steps to make sure that your information and details are safe, as well as those members who may have purchased from your account while/if it was compromised.
The best thing to do is to contact our Customer Support team. You can get more information (as well as a phone-in option for resolution) here. Thanks!
