Seller Central
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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
Discount
It seems that Canada Post/eBay Shipping has reduced discounts. Anyone noticed it?
Glitch????
Suddenly the option to add/edit the tracking number is gone. Something new? or glitch. anyone knows?
It could be worse. Etsy and taxes.
Reading the Globe and Mail Report on Business this morning, I read an article on how badly etsy has messed up collecting Canadian sales taxes.Basically they have told sellers to work out their costs for remitting taxes and add that to the asking pric...
Heavy parcel from Canada to the UK
Hello all! So I have someone interested in buying a few boxes of dinner plates from me. It's going to be almost 11kg in weight. Clearly Canada Post is cost prohibitive. I haven't yet used any of the other services out there. Would you recommend my us...
Anyone know Canada Post Small Business Levels? Also can you use Shippo without home printing?
My home printer recently stopped working (I need a maintenance box which I have ordered) so for 3 - 5 days (at least) I will not have use of printer for printing my shipping/postage labels. I typically use Shippo and didn't realize how much I had act...
Maximum dimensions small packet USA?
i thought there was a cubic foot limit for small packet USA. When i enter 18 x11x8 inches (which is under a cubic foot) and a weight of 1.99 kg into the Canada Post rate calculator the cheapest option is Expedited. No small packet option. I can't fin...
Resolved! New Seller Page STINKS!
Once again Ebay makes unnecessary changes and will drive more sellers off the platform. The new design is terrible. You have to scroll down for days when everything you needed used to be easy to see. Also, where are my monthly selling totals??? I gue...
Resolved! Buyers Beware.... FRAUDSTER ALERT!
I recently encountered a fraudulent buyer who bought 3 LEGO SETS from me over a 2 – 3 week period. He waited until l I had left positive feedback for 2 LEGO before he put his plan into action The timing was now right to start opening cases against me...
Category Changes on dot com
FYI. A quick heads up for anyone who lists on dot com. This was just appeared on the board. Full details at link. These changes will also affect the parts compatibility categories. https://pages.ebay.com/sellerinformation/news/categorychanges.htmlDow...
BULK EDIT OF PROMPTED SHIPPING RATE
I have some promoted listings not showing because the rate is below the 2.0% minimum. I updated some in bulk but now when I select a bulk edit the field for changing this does not come up? Any idea why?
EBay Advertising.
I was scrolling FaceBook to avoid doing edits on the current novel and found theseL The Edmonton ComicCon has an eBay booth.Interesting choice- but sellers of SF/F and media collectibles can be pleased.
Resolved! Hi, sorry, I'm sure this has been asked a million times, but how do I set up my account to use a
a bank account?I heard about some changes coming to how we can accept monies and how to pay seller fees and I get the implication that they must go to/from a "bank account".So I listed an item and when i clicked submit a little box came up with a lin...
Payment Hold until delivery???
What on earth is going on ?Payment for a sold item in on hold until DELIVERY???? When did this start?I never had this before and it's the most ridiculous thing ever. I shipped a day after it sold with tracking, that should be more then enough to get ...
No mail delivery or pick up on Monday. Sept. 19
According to the CP Twitter account....Canada Post will follow the Government of Canada in declaring Monday, September 19 as a one-time day of mourning for our employees.https://twitter.com/canadapostcorp/status/1570146262237974528 I am guessing that...
2% extortion
If a landlord went to your brick and mortar store and insisted on an additional 2% on your sales or they would ruin your business, what would that be? I was asked to offer up the 2% but refused to do so. My listing impressions plumetted from over a m...
Old eBay user trying to set up Bank Account
I'm an old time eBay user (since 1998) trying to do some selling and I've discovered that ebay.com won't accept any of my Canadian bank accounts. My reading indicates this is an issue with older accounts like mine where I signed up on ebay.com before...
Resolved! Fed-ex shipping discount offered to eBay sellers
As a CDN legacy user seller on eBay, I noticed the Fed-ex shipping discount they offering us sellers does not always post the same as the amt offered rate? Example Buyer pays 15.00 regular shipping, Fed-ex offered to ship at a big discount, of say on...
eBay Canadapost Calculator Sept 8, 2022
devon@ebay There appears to be a return of issues again with the eBay postage calculator and the postage being collected from the buyer. Just processed an order using Small Packet Air to the USA. According to CP postage rate should be 9.26 (Counhter ...
Resolved! New Advanced Listing Tool Announced
http://announcements.ebay.ca/2017/04/18/7973/ It acknowledges deletion of watermarks on photos, then says all seller photos will be automatically eligible for use in eBay's Product Catalogue unless the seller opts out. Then provides instructions that...
Resolved! How to find a member on eBay?
For the last couple of days I have been having questions from someone supposedly on eBay, the emails were not coming through one of my listings. The location said Algeria, I explained that I don't sell there, but they said they were in Montreal. They...
Is it to early to list Vintage Christmas ornaments?
I have a few boxes of decent vintage Christmas ornaments that I am ready to list. I think that post-labour day is a good time for listing them, or is it better to wait a few more weeks? And it just may not matter at all!
"Calculate shipping" tab not working again for international orders
once again on the shipping calcultor the "Calculate shipping" button isn't working only when the internaltional destination is selected , a small google search shows it has been a problem before. to be clear when clicking on the button it doesn't ta...
Return Process, when not sent back?
I have a return request that I accepted. The deadline to ship it back was yesterday, and at the deadline the buyer inputted that it had been shipped back, but did not provide a tracking number. 99.5% sure this was not true and it will not be returned...
How is shipping to Europe these days?
When the new VAT program came in in Europe, last July i think it was, I sent two packages to Europe shortly after. Both got returned to me, despite the fact of me putting on the customs code correctly. At that point i blocked Europe from all of my li...
Ebay Subscription Store Premium - Anchor change, what?!?!
I always used anchor store for the past 4 years (it gave 10 000 listings and the premium gave 1000 listings). I always had a store with around 5000-6000 listings on it... I just REALIZED that the anchor now gives 25 000 listings and the premium now g...
Resolved! Government ID verification for MP glitch
Just wondering if anyone else has had this issue. I got an email last week requesting verification of identity asking for passport number or driving licence number, so that my managed payments could be activated, when I tried to add them I just got a...
Glitch in the eBay App resetting the Handling cost - calculated shipping only to zero
tyler@ebay When I start a new listing (existing template or brand new) on the desktop, add pictures on the App, then go back on the desktop for a last edit and listing, I notice that the App consistently resets the Handling cost - calculated shipping...
Need Help - Funds on hold because I don't have tracking details, but I can't get any
Recently shipped off a Nintendo Switch game to a buyer, and since the package was so tiny for the game, it was going through Canada Post lettermail. The shipping was decently cheap, but they wanted another $20 for the tracking number, which I said no...
E BAY PROTECTS AND HIDES BUYER SCAMMERS , CROOKS , CHEATERS AND LIARS
i recentley made a post naming the scammer , thief and liar that ripped me off of over $600.00 and e bay deleted the name of the person that i named .they said that it violates e bay policy .that to me means that they are hiding and protecting scamme...
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