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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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New seller attempting to list first item

Hi all,Hope you can help because Ebay customer service has been no help at all.I tried listing my first item and when i got to payment options only ebay was listed. I wanted to use Paypal as i have been with them for many years.I contacted Ebay CS an...

Seller account suspended

So I got email a few times they suspended my selling account cause it was owed close to 2.00 anyhow the stuff was not sold and was removed after a week bid or buy right out. Since I dont have address were to send the check to what should I do thanks ...

User avatar by Community Member
  • 279 Views
  • 2 replies
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Resolved! SHIPPING DELAYS RESULTING IN CLAIMS

Hello To All Sellers I hope your all taking good care of yourselves and loved ones . Is anyone shipping from canada to the usa getting alot of requests for refunds due to items not arriving within the ebay stated time?

New categories-What a mess !

Seriously is someone trying to sabotage ebay ? I go to the antique category and where is porcelain? Before you could easily find all brands and different eras , now a complete and utter mess.

Mamaged payments

Has anyone tried to use the drop down link to add Ebay U/K to their listing?Since switch to managed payments, if i try to use i receive a error message,that because of switch this option is no longer available. This seems to be redundent to both myse...

User avatar by Community Member
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  • 2 replies
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Passing on some info I was given at a post office today

Well not really information, more like misinformation. Had to go into town so went to a new SDM to drop off some mail instead of my local PO. Two if my items were Lettermail and I ran out of correct postage stamps so needed to mail them each with 3.1...

US dollar account & Managed Payouts

I sell almost exclusivly on .com. - so I sell in American dollars. My bank will open a US dollar account for me. How do I get eBay to direct the payouts to that US dollar account re. Managed Payouts? And I would like somw opinions on should I do it. ...

User avatar by Community Member
  • 270 Views
  • 3 replies
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International Selling

Hi all, I sell within Canada and the U.S. but not internationally. I felt like going international was too risky. Shipping rates, scammers, customs, etc... My question to the experienced sellers here, should I reconsider? Is it worth it? What is your...

Managed Payments: Results May Vary

So..... are all sellers now operating under Managed Payments in ebay.ca? My account was activated a few weeks ago and the results have been underwhelming to frame it politely. I'm waiting a minimum of two days to a maximum of a full seven days for pa...

User avatar by Community Member
  • 4390 Views
  • 60 replies
  • 2 helpful

Category changes

What is going on here? I have spent years carefully crafting my listing categories on an individual basis. Which age my comic is from, which character is featured, etc. It appears today that all of my work has been overwritten with an identical, gene...

User avatar by Community Member
  • 172 Views
  • 1 replies
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Why eBay managed payments are a long way from similar to previous structure

Hello eBay users I feel we need to let eBay know that their claims to save us money and require us to start eBay managed payments was an unfair business decision that hurts many sellers.To start with the glaring issue that needs to be addressed immed...

User avatar by Community Member
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  • 27 replies
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Seller BEWARE. There are scammers using EBAY and It will cost the seller big time.

I just lost $500 selling through Ebay. The buyer said I didn't send him the high value coin that I KNOW I sent him. He took apicture of his own low value coin saying it was the one I sent. I sent 6 emails to him with no response. If I would have paid...

User avatar by Community Member
  • 167 Views
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Fraud pending?

I recently listed a book for sale on eBay. It is ~50 years old and somewhat damaged, but it's also unusual and appears to be a 1st edition, so I thought it might be worth something. Within a day of posting, I received an offer to buy significantly *a...

Disgusted in ebays claims of none receipt

It has been brought to my attention lately that Ebay has been allowing buyers to claim non-receipt and a refund for a items that have been purchased less that 2 weeks prior. In these times of COVID the Post Office is not even guarateeing delivery tim...

User avatar by Community Member
  • 218 Views
  • 2 replies
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e-bays new joke format

what a joke e-bay has become, i can't even find my paypal acct., takes forever to locate what was once so simple! To add all the item specifics is !@#$%^ ridiculous and time consuming, I have a regular job! Any advice where to sell from now on and ke...

User avatar by Community Member
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  • 3 replies
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I got this message from eBay "ACTION NEEDED: Please update the information we requested"

It says for me to update information on my account, but when I click the link it just sends me to the overview page and no alert is shown to update. It says my payouts are on hold. Anyone else get this message or have any ideas? I have everything up ...

Cancelling a Transaction

I have a buyer who wants to cancel a transaction and I am supposed to "refund" them. The problem is they did not pay so how can I refund? How do I make sure they have paid? Happening a lot lately (2x last week), is this a eBay "glitch" that you can b...

User avatar by Community Member
  • 175 Views
  • 2 replies
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Buyer left negative comment in positive feedback will eBay remove his DSR's to?

As the title says I just had a rather new US eBay member leave me feedback and he left a negative comment in a positive feedback. Normally I wouldn't care but with how important DSR scores are now, if I ask to have the feedback removed, will eBay rem...

ebay Sold messages missing from email

I wonder, does this happen always on Thursdays when they do their maintenance? Today's SNAFU: No Sold messages from ebay tonight, only PayPal payments received coming through. Sold notices from ebay are MIA. Am I alone? Or is this widespread? You may...

User avatar by Community Member
  • 2144 Views
  • 39 replies
  • 2 helpful

How to make seller account on eBay?

Hi Ebay Community Team, I am new here, I want to make the seller account on eBay. I want to sell the CBD Boxes on eBay. Kindly eBay Community Team, guide me on how I can start my business on eBay. Thanks

Resolved! Double check your MP transaction history! Got charged for Gallery Plus randomly

Here is a link to check your transaction history: https://www.ebay.ca/sh/fin/transactions(Thanks @ypdc_dennis ) I was browsing a different thread and saw the above link, so I looked just out of curiousity and saw that I just got charged a Gallery Plu...

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