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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

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Paypal transfers.

https://www.thebeaverton.com/2019/06/money-finally-arrives-in-your-account-after-harrowing-5-day-transfer/ TORONTO – Overcoming seemingly impossible odds after having faced a gruelling heroic journey deep within the bowels of the financial system, th...

Shipping to Europe Untracked

Hello: Have some low value items that I want to sell. I would just ship by regular air mail without tracking. Is there any countries in Europe that you would definitely not ship to. Yes, I know tracking is my protection, but for what they are worth, ...

Resolved! Charging Sales Taxes on Used Items

Hello. Can anyone tell me what taxes I should be charging to domestic buyers for used items?I sell used 35mm slides, photographes and other ephemera.Should it be GST/HST, PST or both?Up to now, I have not been charging tax and was willing to “eat” th...

Resolved! GST/HST on shipping?

Hi, I recently registered for a GST/HST number and starting Jan 01, 2016 I need to charge and remit GST/HST.Does anyone know if I need to charge GST/HST on top of my Shipping Fees or just on the Final Value Fees?Some sellers seem to charge GST/HST ju...

Signin syndrome is back again....

Since yesterday afternoon:-if my laptop sits at a give screen for a while and I move to another screen like open auctions, or items ready to ship-often when I refresh a screen (normally "myebay")-if I switch to a window/screen on the other site. Beca...

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Resolved! Non-Paying Bidder - How many strikes before they are booted out??

I just had a buyer that didn't pay so I filed an NPB with ebay. After 4 days closed the case and should be getting a fee credit which I haven't seen posted on my account yet. But that's not the problem here. This buyer has multiple sellers that have ...

Resolved! "sponsored" listings

Hello Tyler,In preparation for listing of one of my postcards I made an advanced search in category "collectibles" dialing words ZHIGULI STORMY DAYAnd I received the same listing shown twice, but one of them is marked "SPONSORED"Same item number for ...

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Fear and Loathing- GTC edition

I ran across this in today's reading: He believed that consumers are torn between two opposing forces: neophilia, a curiosity about new things; and neophobia, a fear of anything too new. As a result, they gravitate to products that are bold, but inst...

Shipping Letter Post Over Seas

I'm thinking of sending a small plastic item via letter post. I'd put it in a well padded envelope which would be roughly under 2cm thick and well under 100 grams and just stick a bunch of stamps on there. I'm only thinking about shipping method and ...

User avatar by Community Member
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Promoted listings in solds bug

In the last week or two in the mobile app I have had for sale promoted listings showing up in the sold results when i'm trying to value items. It's very confusing seeing these for sale items mixed in with the solds. Is there a way to remove them from...

User avatar by Community Member
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Increasing Sales In My Store

Hello. I need advice on how to increase traffic & sales in my store Oocypeanut's Dee-lites.:) I sell mainly uncut sewing patterns & a few miscellaneous items like cross stitch kits. I was doing all right with sales up until about 6 months ago but, si...

User avatar by Community Member
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  • 18 replies
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Resolved! GTC Listings

I am not a big fan of this change but like all eBay changes it was forced upon us like it or not. Is there any quick, fast way to determine how many GTC listings you have?

Resolved! Variation Relist Issue

I've been burned a couple times now, following relisting an item that is setup as a variation. It seems like when you relist, sold items are re-added back into the listing. Beware that you need to keep close attention to what you have sold if you are...

User avatar by Community Member
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Should I Ship Internationally Without Tracking?

I just started selling on eBay this past month. I have a question/seeking advice about a recent transaction with an international buyer. I am also curious if an INR claim will go against a sellers feedback score or affect your account in some way bes...

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Resolved! trademark violation

I just had two items taken off ebay for copy rite infringements. 1. Vancouver Olympic games 2010 ballcap ball hat NEW with tags velcro adjustable2. Vancouver Whistler Olympic games 2010 ball cap hat velcro adjustableI am so confused, there is 1/2 mil...

A new error (item number) in PAYPAL payment emails

I was freaking out because I had what seemed to be my first "cant' be found" item. When I went back to check the item number, I noticed it started with an odd number, then I noticed that it had 14 dignits (instead of the normal 12). I do not know whe...

User avatar by Community Member
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Do Sellers Have to Pay Shipping for Returns?

I sold a new $40 makeup item (a face mask) to a buyer in NL. Buyer says the item is "off" or "old" even though I just bought it, and it was unused. I apologize and tell him to return it and I'll refund him. Problem: he lives in a small town on the ot...

Resolved! REFUND REQUEST same as ITEM NOT RECEIVED?

I've been selling on ebay for years, and I've only had a couple of items never arrive, and I've refunded my buyers without an INR case. I have a buyer in the US message me 10 days ago saying he didn't receive his item (but he has a mountain of feedba...

Resolved! No signs of a payment

If you have a sale and no contact or hint of a payment arriving, what is the best plan of attack? Non-paying buyer or cancel the transaction? Buyer has had their account for years but no recent purchases. Phone number attached to file is not in servi...

Snap Ship

Does anyone know how to find a label I bought on snap ship and reprint it? After fighting with my wifi printer to finally connect it somehow printed the wrong label. When I go back to find the file its a really old label from two years ago. The one I...

User avatar by Community Member
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Resolved! Relists server down error

Is everybody still getting this error message when trying to relist or sell similar? Its been over 24hrs now.......Is there a workaround?thx

User avatar by Community Member
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Checkout & Cart Issues

TOPIC: As a buyer and a seller I am concerned that "Items in Carts" that are never purchased may be related to difficulties during the check-out process. I've many buyers contact me with various concerns about not being able to pay for a variety of r...

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