Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Possible change to US Customs Informal Entry Rules

I was told yesterday by the Border agent as I was entering the USA that I would be required to use the ACE manifest system to electronically submit my shipping manifest ahead of my crossing effective the end of October. I currently use form 7533 and ...

Preparing listings while store is "on vacation"

Given the uncertainty around the postal dispute (i.e. who knows what kinds of delays will be involved), I'm considering putting my store "on vacation" again for a while. I thought I'd get busy in the background drafting listings, and have them ready ...

2018 ebay Entrepreneur of the year Awards.

This year ebay seems to have hit a home run on all of them, https://pages.ebay.ca/eoy/winners.html Your thoughts?

Authenticity check?

I just want to ask if whoever know if this silk square scarf is authentic or not?

New to ebay - can someone check my listings so far?

Hi, I just created my first 2 listings. Before I continue, I would love your feedback to ensure I have listed them properly? Especially when it comes to shipping! I'm not sure what to put in the fixed charge. I was going to put free shipping but agai...

Mistake using shipping supply coupon

I just tried to purchase envelopes using my code for shipping supplies, but I didn't see the place to put the coupon in, and ended up being charged for my purchase. I asked to cancel it and was given a refund. I was on ebay.ca but I couldn't see the ...

Resolved! Should I allow a buyer who joined today with no feedback?

I'm new to selling. I have an item for sale for a few hundred dollars. A buyer just bid who created his account today and has no feedback. Should I be worried or possibly cancel his bid?Any advice appreciated.Thanks

Bid Retractions Highest I have ever seen Glitch ???

I came across this bidder on German E-Bay. He hasTotal items bid on 7412Bids 1681 Seller & % with this seller1 Month Bid retractions 6326 months total Bid retractions 1539They had have clearly bid on items from this seller but it shows 0 % with this ...

Whats next.

https://www.marketwatch.com/story/ebay-sues-amazon-accuses-it-of-illegally-poaching-sellers-2018-10-17

Can we list products in US dollars on eBay.ca ?

Just was browsing eBay.ca and find Canadian sellers to list their items in US dollars .They ship from Quebec .Did i missed something lately ?

What is file exchange?

I have been using turbo lister however I am looking at alternatives. Tyler mentioned file exchange. I do use that to create an inventory list on excel. I noticed on a listing this and was wondering what else does file exchange do.

Experience with tracking Expedited Parcel? Parcel sorting plant location?

I sent a parcel from a Shoppers PO this morning, not my usual PO but one in another city - Burlington ON. Expedited using the Canada Post Small Business #. I watched the PO lady put the Expedited sticker (with the "2") then take it into the back. Del...

Resolved! Looking to download sales report

Hi there, previously in the old eBay layout I could download the sales report and I could select from precise dates and have that report sent to my email. However now I can find that option anywhere in ebays new layout, Can someone send me the link t...

Resolved! Can I still download Turbo lister?

It seems the edition I have is corrupted and I would like to have it. Any idea where I can download it?

eBay branded airjackets

Hi. Would there be anyone in the GTA area that regularly uses the eBay branded airjacket, 9 1/2 x 13 1/4 (with blue print)? Note to the mods. This is NOT an offer to sell or buy.

Isn't it funny that as soon as you have tracked shipping, your "not received" items goes to NIL.

Right now, since I have all my shipping tracked to the US and internationally and haven't yet had any issues of not received, (touch wood) and the only not received item is I have gotten is from Canada where I don't track. The only feedback that this...

eBay helped thieves steal from me!

I'm baffled at the outcome of this result. So I listed an item which included the eBay general description in it. At the bottom of the eBay description, it stated what was included in the lot. ex. Batteries, Charger, Stand. ( I didn't notice this in ...

Resolved! Is there a way to put a bulk note on all listings?

I want to put a note on my listings explaining that delivery of packages might be delayed because of a potential rotating Canada Post strike, but I can only see a way to do each on individually.

US de minimis - possibly lowered to 100 for Express shipments? Clarity and updates, please!

As per the following information posted on the eBay blog: Finally, the terms of the USMCA suggest that the US will lower its de minimis threshold to $100 (from the current level of $800) for Express shipments. eBay is investigating this aspect of the...

Ebay now blocking buyers email in Ebay/PayPal invoices

Seems that Ebay has forced PayPal to block the email of a buyer from showing in invoices and on PayPal web site.Has any one noticed that or is it just me seeing this only.When a buyer makes a purchase pays for the item I feel I should and every other...

Before I ask about this on the weekly chat can you check for me.

Every time I go to save a draft on .ca, I get the page that is not secure. I cleared my cache, ran CC cleaner but still get it. Can you just do a test listing and then save it as a draft and tell me what you get?? Thanks in advance. I want to bring t...

WHat if I don't trust the seller but he paid through paypal?

Hi!I am a first time seller. I have sold a statue to an international buyer Located in Qatar. I did recieved the payment in paypal, but it is frozen for a month. I have been told people can get chargebacks as a regular scam.I am aware that first time...

Resolved! Exclude shipping locations not working

A few months ago i excluded all countries but the US and Canada in my account preferences in "Exclude shipping locations from your listings". But the last couple of weeks I've had someone from Australia and England buy successfully from me. These wer...

72 Hour Noticed Issued By CUPW October 16,2018

The 72 Hour Notice has been issued from CUPW reason stated lack of progress in talks. Major issues sited are forced overtime limits and staffing. Rotating Strikes to begin on Monday. Get your parcels out now before CPC locks out their employees

Restriction

Does anyone know how long a temporary restriction to sell lasts?

eBay keeps cutting down on functionality, instead of adding missing functions

I am mad with eBay. Really mad. They never (really never) add missing functions, or update stupid functions like the need of adding a tracking number to every single item (still love to have orders of 30 items and more). Since they change to the new ...

Resolved! About CPO Parcel Pick Up Service

Has anyone here used the PO service where they pick the parcels up for shipping? I'm wondering if the stamp and/or scan packages on pickup.

How do I know I got paid

I just started selling on eBay I have the app on my phone I sold an item but the money is not in my account so I haven’t shipped it yet how do I know I’ve been paid?

Accidentally used old shipping label

So as the title says, I've accidentally used an old canada post label from a prior shipment few months ago. It my rush out the door and my inexperience of using the shippo's site, i printed off an old label instead of ordering a new one. Thing is, th...

Final value fees for Basic Store - seller fee per sale max $250 is that US or C$

Here is a question The Basic Store Subscription for a Basic Store on Ebay.ca states the following "Final value fees for Stores listingsPer item, based on the total amount of the sale Maximum fee is $250" I have the Basic Store on ebay.ca In the past,...