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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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EBAY GLITCH OR EBAY STUPIDITY

Order placed onSunday, Sep 9, 2018 Payment dateSunday, Sep 9, 2018 I live in Canada, ship via CP and physically go to the post office to ship. I never ship on Sundays, my next business day would be Monday. Buyer lives in France. Shipping tracked Pack...

User avatar by Community Member
  • 1102 Views
  • 16 replies
  • 1 helpful

Canada Post Strike Update September 12

From the CUPW website. The members of the union have voted.... CUPW will be in a legal strike position as of September 26 if the parties cannot reach an agreement. Negotiation continues... but ...

User avatar by Community Member
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  • 18 replies
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Mobile App - List New Item

I started a few drafts today using the mobile app. What's interesting is the new engine that estimates what eBay thinks your item is worth.In the watches category, I started a listing for some hand assembled watches I made. eBay was suggesting I star...

Listing on eBay.com with ebay.ca Store?

I remember before we were able to list to .com with our .ca subscription. For example if we had the anchor store then we would get 10k listings on .ca and 10k on .com Is this not the case anymore?

User avatar by Community Member
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Are We No Longer Receiving PayPal Payment Notifications?

Hi everyone .... long time I haven't been receiving payment notifications for about a week now. I know this has happened on occasion in the past and then we would receive them all at once. But it's never taken a week to get them. I checked my prefere...

User avatar by Community Member
  • 827 Views
  • 24 replies
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ebay I love yea, please get your act together!

Even now, I still enjoy selling on ebay. The last couple of years have been a challenge, glitches galore, missing photos, slower sales, way more work, but there have been a few positives that makes selling here worthwhile. Most Canadian sellers alrea...

User avatar by Community Member
  • 1409 Views
  • 22 replies
  • 4 helpful

Buyer says not as described , full refund or no ?

Hello, So my buyer has requested a refund stating item "Doesn't match description or photos". The item in question a ladies top, 100% matches description and photos. It is just that it is a small, and all measurements are included in the listing, but...

User avatar by Community Member
  • 680 Views
  • 6 replies
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$1 FVF promo for this weekend (Sept 8-9)

By invite only -- check your promo section on ebay.CA or your emails Benefit: If the qualified item sells, only a $1 FVF on item value and $1 FVF on shipping (if you do not have free Canadian shipping). First 5 listings made after you activate the of...

Canada Post shipping discounts for Ebay

Is Ebay making progress re-negotiating reasonable shipping rates with CPC or are we stuck paying the already ridiculously high rates offered by CPC?

User avatar by Community Member
  • 1400 Views
  • 10 replies
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USPS alert

From the USPS website:"Alert: Due to Hurricane Florence, many Post Offices in the projected path have or will suspend operations.Deliveries and other services in the region will also be affected." Hopefully ebay will make allowances for delivery time...

User avatar by Community Member
  • 289 Views
  • 4 replies
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USPS returned pkg but sent to correct address

I mailed a pkg to the US and USPS returned it to me with a sticker that read Unable to Deliver and written on pkg it said wrong name and not known at address. Checked with buyer and address on pkg is correct and I also was able to see the house on Go...

get ready for your final value fees to potentially go up....

So long story short.. i had a buyer who purchased 8 items, they were all sent in one package.. Buyer opened 8 cases of item not received.. i provided tracking, and all cases were closed...in my favor.. Now my service metric update shows 8 items not r...

User avatar by Community Member
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  • 24 replies
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Resolved! Big Issue with listings.

I am on the phone with ebay and have been for the last hour. I have about 630 listings on .ca. I have a store that allows me 1000 free listings and then I had the extra 500 because of the photo fiasco. I used 26 out of the 500. Yesterday, I had about...

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Resolved! Received second legal threat - eBay told me to ignore... Would you?

Hey guys! So this is the second message I get from this person.Both time I called eBay anchor store support and was told to ignore it. I have very little items from those brands and it wouldn't be they end of the world to remove them but I don't want...

Promotional Listings

I noticed that we cannot access to the information of how many left on com. I can see the information on ca but not com, so how the heck can we knew how many left auction style and fixed priced auction on com? Anyone knew or is it just another glitch...

User avatar by Not applicable
  • 311 Views
  • 3 replies
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Problems loading pictures

I tried to list an item with 12 pictures, I got to 8 pictures, and there was no way to add the others, even though it says "list 4 more pictures". Anyone else having this problem?

User avatar by Community Member
  • 159 Views
  • 1 replies
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Why is ebay/Paypal charging 3.7 % instead of 3% to exchange my moneys canadian to us funds.

This subject was discussed a while back and I think I have a good solution for anyone who is selling from Canada to different countries...ex., US, Australia, Europe, UK, Japan, etc. I have recently found a solution that helped many different ebay com...

User avatar by Community Member
  • 781 Views
  • 14 replies
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Where can I find the ebay.ca shipping supplies coupon code for store subscribers?

Hello,I am having a hard time finding this elusive shipping supplies coupon code for this quarter of 2018.Does anyone know where they hide it and how to access it?I did not receive an email with the code like they promised.I have a basic store subscr...

Scammer sellers on ebay

For long time didnt have a time to browse around the platform but what i just saw shocked me .I browsed in two categories handbags and luggage .Sellers misrepresent the location of their items and imagine they are top rated even all the negative feed...

September Policy Updates from Dot Com

An email just arrived from dot com regarding eBay's September Policy Updates. Here are the "Highlights". Hopefully, a similar letter will be drafted by dot ca to Canadapost, but not holding my breath. As for the USA to Canada De Minimus, we know how ...

Who is this Artist?

Hello everyone for the life of me I cannot read the artist signature! I have tried Pico, Fico...nothing. Looks like Tin Tin... Does anyone recognize this artists work or can read the signature? This is from an estate sale in Senneville Quebec. thanks...

User avatar by Community Member
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Outdated Statistics

Traffic reports are stuck at Aug.28th.Seller Level (Global) is stuck at Sept.1Please EBAY, update the stats!

User avatar by Community Member
  • 100 Views
  • 0 replies
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Any word on the potential Canada Post strike????

Received a credit card bill, saying, with the potential Canada Post strike, here are your options.. I almost forgot it was that time again,, anyone heard anything.. I know last time / I think 2 years ago, I put my store on vacation mode, with hidden ...

User avatar by Community Member
  • 2409 Views
  • 20 replies
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Sellers Restricted Account

I got my account restricted on my account due to copyright issues. I was selling dropship items and some of the images were the problem. When I called eBay to ask them about it, I was told: "Normally we give a few warnings, but for you, we decided no...

Auctiva listings on eBay

The photos that should be in the description of an Auctiva listing are not being shown on eBay An absolute mess on all of my Auctiva listings All of my photos are showing with the gallery photo at the upper left corner of a listing on eBay. I am save...

User avatar by Community Member
  • 349 Views
  • 6 replies
  • 0 helpful
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