Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

How to add a US 'gift ' address to Paypal

I take PP in both US and Cdn dollars.How do I add a US address for a one-off shipment to the States?The form I found seems determined not to allow foreign addresses, but I'm sure there are snowbirds and grandparents who do it all the time.

Wow I tied my international locations record!

Long weekend helps but batch of mail prepped for tomorrow shipping contains packages to 12 different countries! It's been a long time since I've even come close to that record, it must have been international day for ricarmic in cassiniland this week...

Resolved! Shipping Address

It has been so long since this happened I can't remember the proper procedure. Item bought and eBay shows an address Puerto Rico. PayPal shows an address in New Jersey. Buyer says to send it to New Jersey. Due to value not sending with tracking. What...

selling problems

Can anyone tell me how to create listings for multiple items using a drop down box

Second INR claim this month

Just got my second INR claim this month. Both were shipped letter mail in padded envelopes within Canada. Both bracelets- one to Ont & one to BC. The one this am is somewhat curious. A member since 2016 but only 2 FB (i left 2nd one). I looked at her...

2017 Canada Post rates chart (under 2kg)

Hello! Attached is an image version of the 2017 postage chart I made. Please feel free to use / print it out if you find this useful. For Small Packet rate, I used United Kingdom and Australia as reference since that's what I use often.For Tracked Pa...

Do you use subtitles on your listings?

have you seen any benefits from them in terms of views, rankings and above all sales?Do you use them for everything or just your most expensive stuff?

How Can I Stop Email Notifications For Bulk Relists?

All of a sudden I've been starting to get 100's of email notifications every time I bulk relist items. I can't seem to figure out how to stop/disable them. Could someone please point me to the right spot?Thank you in advance!

It looks like there's a problem with this listing. You have entered an invalid product name.

I'm getting the following error when trying to create a new template in Selling Manager Pro It looks like there's a problem with this listing.You have entered an invalid product name.I have completely changed the product name countless times but rece...

When One Gets Excited About Buying Something on ebay

Today got home from work and my other half told me she had something to tell me about two of my listings I have on as a BIN 2 Photos one from 1913 and one from 1928 Listed them a few days ago started to get watchers on them which may or may not be a ...

Shipping cost cannot be calculated. Please enter a valid Postal Code.

Hi all,I'm trying to sell items on .ca and for US shipping I need to select International/Custom Location/United States and Small Packets USA Air as a service. I enter the dimensions in cm and weight in grams and when I check the listing and test the...

Resolved! LIGHT PACKET changed to SMALL PARCEL by system on eBay.ca

Just noticed and was informed by eBay while doing group relisting that my listings with "light packet" shipping options which CPC no longer provides has been replaced by "small parcel".It is OK for me if shipping time is allowed as before. However, i...

Buyer opened eBay case then closed it and asked for refund by Paypal: I had to pay high eBay fees :(

Hi, I sold 2 month ago a 1 month old graphic card for 1250$ +40$ shipping. After the user received it, he figured out his power supply was not strong enough and had to buy a better one. After a week he was able to power it but struggled to make it wo...

I,m retired with over 100 thousand hockey cards. As a hobby should i open a store to sell?

Would I get caught in a tax nightmare. Or do I get to keep all my profits.

Resolved! Shipping

Hi I was Just Wondering If Yous Do Tracking to the Usa Or Do You Use NonTracked i sell clothes and i get asked how much for shipping i tell them for tracked and never hear from them again just wondering is it worth the risk my feedback is all ways ve...

Some days you wish you never turned on the computer....

Just a rant...my wife pretends to sympathize and understand but you folks are the only ones that really get it... I rarely get cancellation notices, and upon powering up today I have 2! One was interesting, the buyer purchased and sent me a couple em...

Customer service on eBay

So disappointed from the customer service of eBay .They have heads for balance.When CS will be back in North America ?????????

Returns and GSP

If an item is returned due to being faulty does the GSP refund the customs and shipping charged to the buyer?

Weekly Chat March 28 2018 Link Issue

Using the eBay employee's link for the weekly chat session, I got the following error message "Invalid Parameters Specified" "An invalid set of parameters has been specified in the url." You having better luck or...?

eBay's Valet kicks the bucket

https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/3/1522086624.htmleBay Shutters eBay Valet Consignment Program“eBay discontinued its eBay Valet consignment program this month, which it had launched in 2014 after it closed its Trading Assistant ...

Resolved! 15% Off Purchases March 20th - share with your friends

This topic was posted in the eBay.com USA forums. https://community.ebay.com/t5/Selling/15-Off-Purchases-March-20th-share-with-your-friends/m-p/28263327 eBay 15% off promotion for tomorrow, March 20th (9am PST - 7pm PST) $25 minimum purchase, up to $...

ebay MoneyBack Guarantee: the Expanded Version for Reference

https://pages.ebay.ca/help/policies/money-back-guarantee.html This is the link to the expanded, full-detail version of the ebay MoneyBack Guarantee. I'm sharing it here for other users (sellers and buyers alike) because the last time I tried to find ...

Have you ever had someone ask a bunch of questions then ask for it cheaper?

I have a CD for sale that is 15% off and is under $5.00 US with $4.25 for shipping through Chit Chats. The customer wants me to play the song to see if the music is either 7 seconds or 15 seconds before the voices come on. I play it and get back to h...

Creating a shipping cost

Hey anyone!I'm new to eBay and my dream is to become an awesome eBay reseller (hopefully Top rated plus!), but for the moment I have a sticking point in creating shipping costs for my products because I don't understand how I'm supposed to know what ...

why do some positive feedbacks go on the negative category?

I was reading some feedbacks mostly out of curiocity. And saw some pretty nice words in the negative, Some horrible ones in the neutral. The only thing I haven't seen yet at least. Is negative feedbacks on the positive. What is up with that feedback ...

Buyer Returns With Tracking Number Will Automatically Give You a Late Shipping Strike

So I had a remorse buyer send back their item with a tracking number (they had to pay for the return). They uploaded the tracking number. When I recieved the item, I then refunded the money & the case was closed. So today I was checking out my Seller...

"It looks like you need to pay for some items"

A bidder wants to bid on my listing but keeps getting this message: It looks like you need to pay for some items. Go to your cart or My eBay to pay for your items at checkout. He doesn't have anything in his cart and can't figure out why his bid won'...

Can you transfer U.S dollar to your bank account if you are in Canada

Hi, Is it possible to transfer U.S dollar from PayPal to your bank account if you are Canadian ?? I have opened U.S dollar account with my bank, I tried to do this but not yet able to do so.

Resolved! Shipping Label Does not show Russian Address

Hi, I have a Russian customer, her PayPal address is in Russian, I did the shipping label with Canada Post shipping tool, however the pdf file does not show the address properly, all the characters are shown as ?????

Possible to confirm shipping cost to U.S. before accepting Best Offer?

Hello all. I have a listing up with Buy It Now and Best Offer enabled, and I received an offer from a buyer in the U.S. I have two shipping options available, domestic with a $5.99 price for Canada and international for U.S buyers only with $19 shipp...