Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Ooooo just beat my fastest sold record this morning!

Item listed at 8:11 AMItem sold at 8:12 AM It is going to be very hard to beat this latest record!! Once again China stamps. They are both a curse and a blessing. China stamps are my "cell phones" of the stamp world, they generate the most problems w...

how to put a promotional banner on a listing on ebay

Hi there i will appreciate your help thank you

Last rant about moving to .com/listing in Can

Like almost all of you, I was upset about the change to list in CAN/transfer to .com. I figured I'll transfer some to .com and keep some in CAN. What I didn't realize then is that the listings don't just change currency/site, they become completely b...

Resolved! Subscription upgrade question.

I want to upgrade to a premium store but my present basic store level subscription began on Jan. 6. I have already surpassed my free 250 and have well over 100 GTC listings that will end before the end of the month. This will put me over the premium ...

I am sure you have noticed but all the watchers are gone.

Can be a problem.

Shipping delay

I'm a seller from another country and I sold an item which was estimated to arrive late Dec-early Jan yet my buyer still has not received it. Last known tracking states that it arrived in Canada just before Christmas. Upon checking, I find that shipp...

USD RETIREMENT UPDATE: GTC end-by date deferred via Ebay Announcement

Because I don't always remember to check Announcements.... Sellers who have USD listings on ebay.ca need to start ending the remaining USD Good ‘Til Cancelled listings on eBay.ca but this final step is being deferred until January 2017, http://announ...

Migration Tool

Anyone successfully use this yet? Still at the "Please Wait" screen...

THE EBAY SYSTEM OF POSTING IN CANADIAN CURRENCY ON EBAY.CA DOES NOT WORK !!!!!!

Ebay's argument that forcing Canadians to post in Canadian currency on Ebay.ca is not effecting sales is absolute crap. This has gotten beyond ridiculous at this point. I am losing sales to the US market because US Buyers are not seeing the currency ...

Condition "For parts or not working" missing

Hello: Wanted to sell a item that although works has some parts missing. I have seen the category for "For Parts or Not Working", but it does not show up in the category I am listing in? So how does one handle selling something that perhaps works but...

Ebay now take too much fees and I understand now why Ebay sellers ask for big shipping fees )0:

For me now Ebay and Paypal take too much fees )0: Example my last invoice show I sell for 380.00$ CND for the month and I pay 43.45$CND fees on sale (Ebay) + 32.00$CND (Ebay store)+ 23.01$ fees from Paypal too = 98.46$ Canadian on total fees )0: I pa...

Acceptance Scan Receipt

So are acceptance receipts no longer given when we take our prepaid (Paypal) Postal Labeled Packages?My two closet "Official" Postal Outlets say their most recent system update no longer lets them give me one.This is for expedited with in Canada.

Question about taxes - Quebec

Hi everyone , i'm 18 years old from Quebec and when it come to taxes i'm lost ... I started to flip mostly on Kijiji 3-4 years ago (for fun ) and now i want to start reselling full time on Ebay , amazon and Kijiji .I read a lot of posts but i still h...

Did not get 20% TRS Discount, told by CS it's a gliche....anyone else?

On my main selling ID I'm a TRS and get a 20% discount of FVF's. All my evaluations have been fine and I still qualify, but on my latest invoice (nov 15) I did not get my discount. I called Ebay CS and after a long hold was told it's a system wide er...

PayPal labels not working

Just tried to create a label with PayPal and got this message:P "PayPal not available sorry for the inconvenience." Does this happen often and how long does it last..

What's With The Buy Canadian Promotion?

I don't know how eBay thinks just having a banner on the top of the page saying Buy Canadian is going to help us get more sales. Why not offer a coupon for $10.00 off or something else like that to give people the incentive to buy from Canada.

Self insurance (cookie jar) RICARMICs 2016 statistics added....

As I'm going through the painful task of year end book keeping, I figured now is probably the best time each year to republish this for those who are interested: Notes:-I live in the stamp collectors world, so these results are all from postage stamp...

Woke up to a sale of 12 books BIN by one new buyer...

...plus 12 books with bids on my auction listings that are ending tonight! Cyber Monday effect?? This November is probably my best selling month since I've been here! I had a big sale of 7 books to a German buyer last week, and this week 9 out of the...

Resolved! Fast shipping

My husband mailed a package for me at 12.45 p.m. today, It was to a location about 80 miles away, and was delivered at 3.15 p.m. The buyer cannot complain at that!

Combined shipping is a refund owing if not how do I respond to buyer?

I had a Canadian buyer email me as to whether I combine shipping. He emailed me regarding an item on .com which had shipping of 3.00 US. I responded to him: I could combine 2 CD's for $4 US shipping, if you are wanting to buy more than that it takes ...

Buy Canadian -- January 2017

Hopefully eBay will do a better job than the October 2016 event. From my eBay January Seller Newsletter ...

More "de minimis" maneuvering

Did anyone else get this sent to their private email? Boy, they sure are persistent.

Links to 2017 Postal Price Fanfolds with new Light Packet Rates

After a lot of searching I found the new Postal Price Fan Folds for 2017. The first link has links to Canada, USA and International Fan Fold sheets https://www.canadapost.ca/tools/pg/prices/default-e.asp The next three links are to the individual Fan...

My Nightmare Before Christmas

The story begins a little less than a week ago, Friday night about 9 pm CST. I get a message from the buyer as part of the Request Total service after purchase that they need this item in time for Christmas, can I please quote them a postage cost tha...

Interesting Article on high on line purchase return rates...

Interesting how high the return rates are: https://www.thestar.com/business/2017/01/15/online-shopping-drives-surge-in-holiday-returns-and-what-happens-next-may-surprise-you.html

Buyer bought item 2 months ago - now says defective

Hi! I sold a 160$ battery to a US buyer exactly 2 months ago. He is now contacting me saying he's unable to get the battery to work and would like a replacement sent. I do have a return policy but we're way passed the dead-line. Also, these batteries...

No more promotions?

I haven't received any invites to free listing promotions for months (on multiple accounts). What is going on? Went from having so many unlimited promos for months on end, to now, nothing. Anybody else experiencing this or have I just been seriously ...

USA Bidder and options for the future

And now a humorous issue and then some serious questions. Humor but not really. Item is retail $15.00 and is listed for $7.95 with free shipping to Canada and shipping to the US as $7.50 due to increase on Monday. Get an email offer from a US buyer f...

Is there no way to do a partial refund re combined shipping?

I want to do a couple of partial refunds for combined shipping and it says I can only do a full refund. I used to be able to do a partial refund, what's the scoop? Anyway around it?

Canada Post Shipping Labels Announcement

Not sure if this is of importance to anyone / everyone since I do not print shipping labels from PayPal but thought Id' share just in case .... http://announcements.ebay.ca/2017/01/16/7939/ BEGINNING TOMORROW –START YOUR CANADA POST LABELS ON EBAYIf ...