Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Anyone else have an increase of deadbeat buyers?

I've had more non payers & cancellations this week than I have the entire year up no now. Almost wondering if this switch to ebay.com is part of the problem. Anyone else have more non payers and cancellations than usual?

Migrating to eBay.com

Has anyone from eBay.ca been able to migrate their item listings (without glitches) to eBay.com?

what accounting / book keeping software?

I try to find an answer which program is best for online sellers in Canada? Because neither Intuit nor Sage give any information if their products are capable to handle different PST accounts for evey province. What are you guys using and why?

Does Calculated Shipping on ebay.ca work only with Canada Post?

I think I already know the answer to this but I'm looking for confirmation of it and/or more information. When a seller is set up to use Calculated Shipping on ebay.ca, is Canada Post is the only shipping method that works with it? We currently have ...

Got my shipping supplies "coupon"

Pardon me, but, that stuff is hyper expensive. They want me to pay them, so I can advertise, for them, with my money, after I already paid them with my fees? All said and done, for my uses, that stuff is twice as expensive and the Uline stuff I buy. ...

It pays to be a legacy user I guess!

Got invited to use the new seller hub today, discovered after I invoked it that I think at this stage only us "legacy users" selling on .COM get to use it. Hopefully it will soon be available to all, I think it is awesome. In under 15 mins I made the...

Blocking Emails

I used this once before , but cant remember where to go to Block emails. I blocked the ebayer on my no bid list but you should also be able to block any further communication. Anyone know where to go...Thanks

Can a buyer hold me to task on shipping after I accepted their offer on a item?

Hello everyone. I have just recently became a seller on eBay after years of buying. I am finding out all the trials and tribulations of selling and I am already having second thoughts about continuing selling. I have sold about 9 items so far and my ...

MIGRATION TOOL - I FIGURED THIS WAS GOING TO HAPPEN

Hello fellow suffering Canadian eBay sellers. I hope some of you are enjoying the long weekend. The migration tool told me I had 1442 listings to migrate, which I thought was too low a number. Thanks to a great tip from "reallynicestamps" I have comp...

Buyer has asked for a extention on paying.

Hi everyone. Just a little more follow up on my buyer who held me to task for my shipping. When I contacted them the day after they agreed to my offer it wasn't to bother them about paying but to make sure they had received my revised invoice since I...

Getting Seen on eBay: 18 Tips for Cracking the Cassini Search Engine

I stumbled across this earlier today, it was published in January of last year but I thought it was interesting nonetheless. Getting Seen on eBay: 18 Tips for Cracking the Cassini Search EngineRead more: http://www.webretailer.com/lean-commerce/ebay-...

Canada Post update

http://cupw-urban.infopost.ca/negotiations-with-cupw-urban-continue-as-conciliation-enters-final-day/

can a seller charge almost triple the shipping cost ? charged me over 55 dollars , yet it cost 17

i was curious if the seller can charge way more for shipping . i was charged over 55 dollars when the package arrived it only cost 17 to ship the parcel to me .

Judge Judy Undresses An eBay Scammer. Ouch.

Friendly Competitor shot this to me overnight & i just finished watching the episode. I take it it is an old episode as i had never seen it previously. Person buys two cell phones & was sent pictures of two cell phones. Judge Judy just wipes the floo...

curiouse about the big change in listing currency

Why is it so imperative that ebay changes the listing currency to can dollars when everything was fine in us dollars??? I do not get it why cause all this problems for everyone???? If i was listing something at 10 dollars us when it changes over soon...

Anyone else get a phone call from an eBay Customer Rep to explain .ca changes effective June 14?

June 10, 2016. 10:45 a.m.We just had a call from an eBay Customer Representative(emphasis on REPRESENTATIVE as opposed to Customer Service Rep). Anyone else get a call? Purpose of the call was to explain the changes coming to .ca effective June 14re ...

Resolved! A different problem with Paypal labels

I have been able to do my Paypal labels on FF since getting good advise from this board. Yesterday however I had a combined listing label to do for 4 books, 3 were quite heavy, almost 1,000 grams so I decided to send them tracked package. I filled in...

Strange PayPal Shipping Label Address Not Printing Properly?

Hi everyone, just wondering if anyone is experiencing this. Our ship to and ship from address is a PO box in Toronto. Starting this last Wednesday PayPal has been printing out the address correctly, but not including the RPO PO BOX section on the lab...

Buyer in S. America, shipped to US address. messages from two different people.

I recently sold an item to a buyer in South America but the shipping address was in the USA. I heard from the buyer that something was wrong with the item and responded. Now I am hearing from a different person saying they are the buyer and wanting a...

Text on main photo - good or bad.

Looking for some opinions on adding informative text to the main photo. Do you think it'd s good or bad idea.

Selling Manager Pro

More stupidity from Ebay. So now that I've changed some of my listing to .ca (Manually because the tool is useless) I noticed that one is forced to use selling manager as opposed to selling manager pro on the .com site. SMP comes from with the 2 top ...

Marketing Tools

Can anyone tell me if you have to have an EBay store in order to use Marketing Tools...specifically Markdown Manager?

Did Ebay change the Ebay My Summary page?

It looks like the My Summary page has been changed, all my selling, sold, unsolds, and anything else with selling is completely gone from the page. All that is left is the buying information. One thing that is showing at the bottom of my page is the ...

Charging Canadian Tax

I have completed the various tax rates by province and indicated on my preferences "Yes" to charging sales tax but eBay has yet to collect tax on any of my sales. What am I not doing right?

Resolved! for parts/working

hello i sold a gaming pc in the for parts or not working condition meaningFor parts or not working: An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to ...

No Descriptions Showing

There are no descriptions showing on any of my listings or others. I tried clicking on "description" and they still don't show.Anyone else experiencing this?Could this be the reason that sales have virtually stopped? I had ONE sale all month.

Can I make a listing just for one buyer? Cart how does that work for both US and Cdn $?

I have a US buyer who is buying bulk from me. I am offering free shipping to him because of that. He is wanting some CD's off .com with US $ and some off .ca with Canadian $. I have ended all the listings for him and when he is ready to buy, I will r...