Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

January 2025 Shipping Supplies Coupon

Anyone receive theirs yet? I've looked in the usual places unless they have found a new hiding spot..

Shipping to US

Hi Exporting from Cannada to US, Do i need an invoice when dropping package at UPS

I have printed shipping label but have to ship from different address. Does ups accept the parcel

I have printed shipping label but have to ship from different address. Does ups accept the parcel. It is Toronto on label and Montreal actual shipping point. Shipment is to USA

Help with bulking listing items to ship internationally

I'm trying to list a bulk sell of vintage tubes using the template provided by eBay. Whenever I try to add an international shipping option, it errors out. I realized that it will only allow me to add domestic shipping options, not international ones...

LA Fires - Expect delays for anything shipped/cleared via West Coast

FYI to anyone shipping by Canada post via Western Canada In checking a recent shipment going by way of Vancouver/LA this is the current message that are being displayed. Thu, Jan 9 5:32pm Processing Exception, Regional Weather DelayProcessed Through ...

Scheduled listings

I always start my listings on a particular day of the week. But last week, the Scheuled listing option was gone. Am I the only one to expeirence this?

Signature authentification in Quebec ?

Hi Guys, I have some items signed by artists. We are in the province of Quebec. So signatures are from Quebec's Artists. I'd like to know if any of you know if there's an authentication business in Canada that can provide certificates of Quebec's art...

Ebay Label Charged almost double what the original cost was using UPS

When I made the label it was $33.35 but then after I sent the item and it got delivered ebay charged me -C$62.53. I know when I add shipping details I always triple check my measurement's so what's the deal? that seems like quiet the discrepency? als...

I am a new seller on ebay.ca and registered as a business. How can I find my store ID.

I am a new seller on ebay.ca. I registered as a business. Where can I find my store ID?

since postal workers back at work -sales down alot -many reasons i guess

since the postal workers have gone back to work my sales have almost non existant -- mnay reason i guess -one - usualy at this time of year my sales are slow about half the sales -jan bad month for my products -two - xmas season is very slow for my p...

Listing Tools for Sports Cards that Work with .ca?

I'm just getting back into eBay and am trying to build up my eBay store inventory. I've been trying to find a third party card listing tool that is compatible with listing directly to ebay.ca and am getting very frustrated. Card Dealer Pro seems pret...

Canada Post Lettermail Price Hike - 2025

coming up in 2025lettermail up to 100g from $2.09 to $2.69lettermail between 100g to 200g from $3.43 to $4.29lettermail between 200g to 300g from $4.78 to $5.98lettermail between 300g to 400g from $5.48 to $6.85lettermail between 400g to 500g from $5...

Item stuck at NYC Airport since 31 DEC

I have several items stuck at the NYC Airport. I have a customer asking for a replacement. I am not sure what to do. Called CS and they told me the buyer will be not able to leave a negative feedback or chargeback the payment. What do you think?

Issues getting insurance when you sell on eBay (home/car insurance)

I'm just wondering if anyone else has had a problem like I had trying to get home insurance while selling on eBay. Basically the company I was with decided to drop me because I ship items by mail outside of Canada (and their business policy says sale...

Canada Post "Small Packet Air" to Canada wiped out?

To ship a 150gm box about 6 inches x 6 inches x 3 inches to Los Angeles to Toronto: $8.95, small packet air.Same box to Vancouver, no small packet air, Expedited only is $17.89!!!

PSA - Discount Stamps

Canada Post lettermail rates are set to rise significantly this month. One way to counter that is to purchase discount stamps before the rates go up. For those of you stocking up on discount stamps, be careful where you buy them from. Always buy them...

Ordered from ebay shipping supplies Jan 7 eBay says delivered already but no pkg

Finally got to use my coupon for the eBay Canada shipping supplies. Ordered poly envelopes Jan 7th, already shows as delivered but no pkg. Is it normal for it to show delivery ahead of time? I'm in a rural area with no real traffic so would notice so...

Refunding a Buyer that can't get into their account.

We experienced a once in 20 year mix-up when sending a package to a buyer over the holidays. They were helped us make sure everything was sorted out (a package was sent to them that should have gone to another buyer, and they posted it along for us)....

HS Tariff Code for baseball cards

What is the HS tariff Code for Baseball cards? It’s shipping to FPO,AP which I think is Armed Forces Pacific. This is my first time shipping overseas so I’m lost

Canada Post Ordered Back To Work Pending Approval From CIRB

https://x.com/stevenmackinnon/status/1867588692560531609 The Labour Minister Steve MacKinnon invoked his authorities under the Canadian Labour Code to request that the CIRB (Canadian Industrial Relations Board) order Canada Post back to work and exte...

I've been trying to send a message all afternoon but the message system has been down

Anyone know how long the message system has been down? At least since 2:40pm ET, that's when i frst tried to send a message. It is still down as of 6:25ET.

can you list something without a picture of the item -if you describe it fully

i have something in storage that i cannot get to without a great amount of work effort and time but i was thinking about selling it on ebay - if i sold it i would go get out - its a local pickup thing only --cause its really heavy machinerey i would ...

What are the current rates for Canada Post Expedited Lite

Hey all,I just listed an item under 200g and created a shipping policy for Canada Post Expedited Lite.The shipping cost showing in the listing is $8.02. But I thought the rates below were the actual rates, or are these rates from last year? There's n...

When did eBay start forcing 6-digit codes for local pickup?

We completed a local pickup for the first time in a month or so today. Most customers generally do not have QR codes with them, so in the past we marked items as picked up after they left. Today a customer arrived without the QR code, but we released...

Resolved! Listing Fee?

I don't understand this. Today I was charged a listing fee for a listing. $2.10 and I was so quick to hit 'list' as I usually do, that it didn't register on me until I hit the button. I have a store with 1000 free listings. I have listed one other it...

How does Ebay tolerate these parasites?

Chinese sellers advertising $100 3 oz items with $8000 shipping. And it's legit? **bleep**? Ebay is becoming a clown show, humiliated by scumbag Chinese scammers.

Lite Packet is out for now. Anyone else aware of this.

I sold an item that should have shipped overseas as Lite Parcel/Pacquet. When I tried to purchase the label that option was not available. After 2 calls with ebay reps I now find out that this option is not available right now. For this particular it...

Item Not Received - Buyer Contacting Me After 16 Months

Happy New Year! I’m not sure if anyone else has been in this position before but a buyer ordered something in September 2023 and is just contacting me now saying they never received it. I’m aware I’m under no obligation as such a long time has passed...

New Year Day Shipping Dilemma

Has anyone else noticed that Ebay has counted New Year'ss Eve and New years Day as shipping days? I'm going to have about 20 itens to ship on New Years Day or more. My Shipping company I deal with have told me that they aren't shipping on Saturday, S...

FYI ABOUT SCAMS-

I just got two orders for large amount of goods one 500 dollars worth 9 items another one for 250 in about 6 items -- i thought i gone to heaven -- i really need the money at this time --- both asked for a combined shipping price for theirs which i w...