on 01-10-2013 06:25 PM
This buyer claims the item inside the sealed box is not what he bought and if I didn't refund his money immediately he would leave me "very negative feedback" and report me to Ebay. I refunded the money because I didn't want any hassles. Will I qualify for a refund/credit of the Ebay fees I paid for the transaction?
Thanks,
Paula
Hi Paula ..that's extortion and could have had removed. Buyer must return item for a refund. Likely have lost item and money.
http://pages.ebay.ca/help/policies/feedback-extortion.html
Can only recover fees with buyer's cooperation. Is that possible..
http://pages.ebay.ca/help/sell/cancel-transaction-process.html
Be sure to add ID to blocked bidders list..