on 03-18-2025 07:16 PM
The item sold and my funds put on hold for 20 days!!! This never happened before! It does not worth to sell anything here! The problem with delivery - Canada Post extremely slow, tracking was late. Another problem with shipping: if a customer pays for the shipping, when why do you charge my account for the same?
As a seller, your fees and selling costs are automatically deducted from your sales proceeds, and the rest of your funds are paid directly into your chequing account.
Because fees and selling costs are deducted from the proceeds of your sales, your payout amount may be different than the amount your buyer paid. Payouts are sent to your chequing account daily, weekly, biweekly, or monthly, depending on your selected preference.
If you don’t have enough funds to cover your fees or selling costs, we’ll charge either your on-file payment method, such as a credit or debit card, or linked payout bank account.
Fees and selling costs may include, but are not limited to:
Follow the links below for specific fee amounts:
Fees and other selling costs are automatically deducted from your Available and Processing funds. These are charged at different times depending on the fee type.
| Type of fee or selling cost | When the fee is charged | Where the fee is charged from | Example of fee or selling cost |
| Listing fees | At the time of the listing | Available and Processing funds | Insertion fees, listing upgrade fees |
| Transaction fees | At the time of the sale | Buyer’s payment | Final value fees, international fees |
| Monthly fees | At the beginning of each month | Available and Processing funds | Store subscription fee |
| Other fees and selling costs | At the time they’re incurred | Available and Processing funds | Shipping labels, ad fees, refunds to buyers, dispute fees |
Learn more about setting up and changing your payment method for fees and selling costs.
If you’re accepting payment by check, money order, or cash on pickup, your fees are charged to your available funds or on-file payment method when checkout is completed.
If your Available and Processing funds are insufficient to cover a cost or a fee, and you still owe eBay money, we’ll combine these costs into a single charge and attempt to charge this to your on-file payment method. We’ll also send you a link to make a one-time payment with a credit or debit card by email and in Messages. If your costs are greater than your Available and Processing funds, your funds will appear as a negative amount.
If you don’t have an additional on-file payment method, the payment doesn’t go through, or you don’t make a one-time payment, we’ll then attempt to charge your linked payout bank account.
Shipping the buyer gave you the money to buy the shipping which is why you are charged the cost of the label...