EBAY Hub (International) DHL E Commerce

[laniandmathew]

Have a package currently at the eBay international hub in Glendale Heights Illinois. EBay gave me a new tracking number starting with EE. I checked it on DHL and say it’s en route to DHL for 3 days now.

This normal? Every package I’ve ever received from the eBay hub gets delivered to DHL E commerce the same day.

[john_koenig99]

Not unusual, sadly.

I currently have an order that was supposedly sent from the hub on July 3. And it just arrived yesterday to the USPS agency in Chicago. Two weeks, very few miles. Of course, the order is now late, as per eBay's own timeline.

And this is not the first order I've had with such delays. It's a sh!tshw. 

[femmefan1946]

Never watch tracking.

If an item must arrive by a deadline, buy it locally

The information the shipper has is the last time the shipment was recorded, not where it is at the moment.

Does the tracking show that it has passed Canadian Customs?
This happens at Glendale by the way.

What is the last estimated date for delivery?

Has that date passed?

If so, open a Claim and get your money back.

This does not affect the seller.

And when the purchase arrives, neither eBay nor the shipper wants it back. It's yours.