Glendale Heights No Movement

[laniandmathew]

Anyone else have packages stuck at eBay’s Glendale heights shipping hub? It’s been 5 days and no movement since it arrived. Is it backed up? Do they work weekends?

[john_koenig99]

Based on your posts, this is not the first time it happens to you. 

Well, as it has been said in your previous threads, ebay shipping hubs are black boxes. The packages get there, they eventually are marked as "received" and "inspected", and then finally get shipped on their way to the buyers.

How long does it all take? In my record, the fastest was 4 days, and the longest 12 days. So...I'd say five days is below average for wait time.

Again, never look at the tracking record too often. Just keep in mind the lastest date of expected delivery. That's the important one. 

[reallynicestamps]

Mark the last estimated date for delivery on your calendar. Don't look at tracking until then.

Keep in mind that what shows is not the location of the shipment, but the last time it was recorded. 

It may be in Canada without having been scanned yet. 

There is a better site for tracking whose URL is often posted. Parcelsapp? 

Perhaps someone who is better informed will tell us.

[engfizz]

Glendale Heights is where packages go to die.

I've had a package stuck there as "Delivered" since Dec 26. I don't expect to ever get it. I have triggered a case with customer support.

[john_koenig99]

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@engfizz wrote:

Glendale Heights is where packages go to die.

I've had a package stuck there as "Delivered" since Dec 26. I don't expect to ever get it. I have triggered a case with customer support.

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Is it overdue, based on eBay's expected date of delivery? If so, don't even bother with opening a case. Just initiate an INR claim.