eBay

landbeforevintage · ‎12-09-2025

I have noticed that about 300 of my 680 listings are not being offered to ship to the USA with Ebay international shipping. (I have opted into the EIS, I have one business policy, where I ship domestically in Canada with standard shipping flat rate $15... and I have no other shipping options for international sales, except using Ebay International Shipping program... I am opted in to EIS). I have also tried deselecting the checkmark box in the optional Excluded Locations at the bottom of my business policy for North America: "United States." (Not that this should matter, as EIS states they ship to all my excluded countries anyways).

I sign in to Ebay.ca only, I have one business policy, and I am opted into Ebay international shipping program. I sell mostly small items (clothes, shoes, video games, collectibles). I qualify for EIS requirements for all my items (expect one very large item, which does not meet the requirements on dimensions). I am a Top Rated seller, and should have no reason not to qualify for EIS shipping to USA...

Therefore, would it not make sense that all 680 listings should be offered to the USA? I listed 4 t-shirts today, and all of them said I do not ship to the United States. Some of my listings say "May not ship to United States. Read item description or contact seller for shipping options" "Varies"... when USA is the country to ship to. (They ship to all the offered EIS countries except United States). United states is not even on the drop down menu of countries EIS offers. (And United States is not on the excluded list of countries either).

I list only on Ebay.ca... (But if I do go to Ebay.com, simply not signed in, and use the advanced search for listings only by my username Landbeforevintage... only 380 or so listings appear, and I have like 680 listings total). I am beyond frusterated, as Ebay support has no solutions, or tell me that it will be cleared up in a week, but it still never fixs!!! ... Any one else find this happening??

I have posted pictures for eBay item number: 397340541756 (a hockey jersey that has this issue). See screen shots. Also see my Business policy for international shipping.

Whats the point of EIS if I can't even ship to USA, my main customers!! And I pay for a store, for what? Do better ebay!

marnotom! · ‎12-10-2025

Sellers in the UK who use the Global Shipping Program (which works in a similar manner to eIS) found shipping to the United States completely disabled in August while eBay and Pitney Bowes (administrators of the GSP) tried to find a workable solution to the double-whammy of the Trump Tariffs and the elimination of the de minimis (duty-free threshold) on personal imports sent by mail or similar carrier.

The disabling has been partly lifted, and now some UK sellers are finding themselves in the same boat as you and other Canadian sellers: they still can't ship some or all of their merchandise to the US through eBay's international forwarding service.

My current hypothesis is that it's not just about the tariffs, but the duties, as well. Tariffs apply to an item's country of origin, but duties can apply to the materials that went into the item, and for items such as clothing, there's no way to ascertain the source countries of these materials. Rather than allowing these problematic items and have them dead-end at the hub, eBay's trying to stop them from being shipped out in the first place. Remember, this is computer code or AI making this call, not a human being, so sometimes it will get it right, sometimes it won't.

Don't forget, you can still get a US buyer for your items who's willing to have the item shipped to an address in Canada that will hold or forward it for them, but I'm betting that apart from friends or relatives of the buyer, there aren't going to be people or businesses jumping at the chance to do this because of the headache factor.

Blame the Orange Menace for eIS not working the way you'd like it, not eBay.

landbeforevintage · ‎12-11-2025

I like this theory.... my thought process is that ebay is trying to slow down the bottleneck at the Mississauga Ebay shipping point (where they then ship internationally). This is all very new to them and I bet they do not want a large amount of USA shippments, (espeically around Christmas) with fear of backlogs/problems that may arise. I wish they would admitt they have a glitch, or tell us that they do not want a large surplus of orders being sent to Mississauga (With limited staff, etc).

flipistics · ‎12-11-2025

@landbeforevintage wrote:
I like this theory.... my thought process is that ebay is trying to slow down the bottleneck at the Mississauga Ebay shipping point (where they then ship internationally). This is all very new to them and I bet they do not want a large amount of USA shippments, (espeically around Christmas) with fear of backlogs/problems that may arise. I wish they would admitt they have a glitch, or tell us that they do not want a large surplus of orders being sent to Mississauga (With limited staff, etc).

I highly doubt it. It's more likley that there's some issue with certain brands or cloth blends that eIS is having trouble getting across the border, so until they get it sorted out they're not adding them to the program.

ultrasushi27 · ‎12-14-2025

I am having the same problem and it is driving me insane. I have under 30 listings at any given time so thankfully it's not too long to manually check them, but I just don't understand why some items are able to ship to the US via EIS but others won't. I've had potential buyers from the US messaging me asking how much it would cost to ship to their postal code, only for me to reply "well doesn't ebay EIS tell you that when you want to buy my item??" Nope it doesn't. And I have no idea how to fix it.

Ever since August when all the tariff bullsh*t started I have lost so many sales. I am a casual seller and everything was great before this summer, now ebay is practically unusable for me, I am not making any sales and my listings barely get any views even though I opted into EIS and use promoted listings.

ginger2work · ‎01-07-2026

I have 1,688 listings on ebay.ca - before the tarriffs my items were listed on ebay.com and even though I live in Canada I was shipping from the USA - using a trucking company to bring my shipments through the US Borders and then delivered them to the US Post Office - Now I am lucking is I can sell one item per week - forget elS for some reason, it worked in the beginning but not now - I sell items that weighs 2 - 3oz. ebay ONLY want me to ship UPS directly to the buyer for a cost of approx. $18.00 - this way I can ship my label through eby, no problem but I have another choice: use Chit Chats but there is a catch no shipping to the hub in Missaussaga - ebay does not provide elS infos on my customer order therefore I must pay the tarriffs that ebay collected from the buyer to Chit Chats even though I did not receive the money for the tarriffs - Why the cost is approx. $18.00 for UPS because the minimum weight is 1 lb - my items weighs 2-3 oz, ; I think that the only way to overcome that is to ask $18.00 shipping - but I don't know how many buyers will accept paying $18.00 shipping for an item that sell $9.00 ot $10.00 unless I was to put a note on all my listings that buyers can buy a maximum weight of 1 lb UPS shipping which is 5 items of 3 oz this way I could make more sales but it means that I would have to put the weight of each item in my item specifics find a spot and put it at the same place for each listings - This is the only way, we Canadians will survive selling on ebay. However, we must keep in mind that ebay charges us 15% on shipping collected, which we will have to add to our cost

mrdutch1001 · ‎01-07-2026

....some of us don't rely on ONLY selling on eBay...

....Some of us don't ship to the USA...

...Some of us don't believe in aiding & abetting a felon

....Some of us don't believe in providing monies to a manipulative, coersive and extortionist gov't

...Some of us believe in supporting Canada, NOT the USA!

arkh_angel · ‎01-14-2026

Same thing here. About 1/3 of my listings are unavailable to the US buyers and I can't find why. I know it depend on "Item Specifics", amongst other things. Details such as Category, UPC, Brand and/or Country of Origin play a role but I don't know to what extend they do. Many details are taken into account, which makes it much harder to find out what is wrong exactly.

In one test I did, I succeeded by choosing a different category and by setting the COO to USA. The change was instantaneous. A simple page refresh on a different browser shown item being available to US buyers.

However, as of now, other tests I did were unsuccessful. Even by clearing most of the details, pictures and shortening the title, it did not work.

One thing I have not tried yet is to use "Sell Similar" on an item which is available for US buyers and change the details one by one until item is no longer made visible to them.

I am still trying to figure out what is happening. Maybe the stupAId which determine what is allowed and what isn't is still having intelligence issues.

Quite annoying...