FedEx & eBay Double Charging Sellers After Delivery? Scam or System Failure?

[atlasdigitalvault]

I need to raise awareness about a potentially widespread billing issue that feels like a coordinated bait-and-switch between eBay and FedEx.

On April 29, I purchased a FedEx International Economy label through eBay Canada. The quoted cost was C$48.75. I accepted, paid, shipped the item (a lightweight 1 lb GBA game set), and it was delivered with no issues.

A week later, eBay deducted C$123.25 from my seller balance, claiming FedEx adjusted the charge after delivery due to dimensional weight.

Here’s what I found:

• I declared 400g

• FedEx scanned it at 0.45 kg (1 lb), confirmed by phone

• Dimensions were slightly smaller than what I entered

• I recreated the label at 4.5 kg with bigger dimensions, still under C$95

• No new charge was shown. No consent. No invoice. No documentation

When I asked for a FedEx invoice, eBay refused
When I asked for escalation, I was told I had reached the Leadership Team
They said the charge was final and by design

So how many sellers are being overcharged after the shipment, with no proof, no appeal, and no warning?

If FedEx can send mystery adjustments and eBay just deducts the amount, that is either a billing problem or a broken system. Either way, sellers are paying for it

I've filed a BBB complaint and will post this publicly. This is a warning:
Do not use FedEx through eBay. You may be charged more after delivery and never even know

[montreal.classic.camera]

itle: eBay Overcharging & Systemic Issues — Collective Legal Action for All Types of Losses

Hello everyone,

I want to share my experience with eBay — this looks systemic. This year alone, I’ve been overcharged $200–$300 in total, and after more than 8 hours on calls and messages this month, I still have no resolution.

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1. FedEx Overcharges

I buy the label on eBay at the displayed price, but later I’m charged 2–3× more.
I always enter 100 grams more and 2 cm more than the real measurements to be safe.
The official FedEx office measures the packages themselves — everything is correct.
Small differences like 15 cm vs. 17 cm normally don’t change the rate, yet I still get huge overcharges.
After 3 months, eBay refused to refund anything.

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2. UPS

A similar issue happened once with UPS.
After calling eBay, I got the refund — it depends on which supervisor you talk to.
This shows the system is inconsistent.

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3. Canada Post — frustrating and repeated
• Bought a label, but declared value was wrong.
• Called eBay and Canada Post to edit it — both said impossible, had to buy a new label.
• Told unused labels would not be charged.

I used only the corrected label but was still charged for both — happened 2–3 times this year.
When I asked for a refund, they said:
“It has been more than 3 months, we cannot do anything.”

Even though:
• The first label was never scanned or used
• I followed all instructions
• eBay claims unused labels won’t be charged

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4. Customer Support

Every supervisor gives a different answer.
One admitted it was a “glitch”, apologized, and promised refunds — nothing was received.

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5. Systemic Issue

Repeated overcharges, contradictory instructions, and refusal to fix anything after months makes this feel systemic.
Why do glitches always work against sellers? Why can’t refunds be issued after 3 months?

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Collective Legal Action for All Types of Losses

I spoke with a notable lawyer in my family.
If other sellers have experienced any financial loss on eBay — shipping labels, fees, overcharges, or other errors — please reply or contact me.

We work hard — we shouldn’t lose money due to glitches, billing errors, or eBay’s system.

Please share your experience.