Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

eBay claims, "As of this date, Canada Post has advised that its current Delivered Duty Unpaid (DDU) shipping services to the US (Tracked PacketTM USA, Expedited ParcelTM USA, or XpresspostTM USA) are not compliant with these changes." And that Canada Post is no longer a shipping option through their labels services.

 

How does this affect Policy Seller Protection (ie if we utilize CPC outside of eBay Labels.)?

 

Is this only for US destinations and can we still use eBay CPC Labels Internationally (ie Europe.UK)?

 

Where is this confirmed by Canada Post?

 

At this time I am refusing to ship using a private service. 

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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.


@tryubik-useonlyasdirected wrote:

eBay claims, "As of this date, Canada Post has advised that its current Delivered Duty Unpaid (DDU) shipping services to the US (Tracked PacketTM USA, Expedited ParcelTM USA, or XpresspostTM USA) are not compliant with these changes." And that Canada Post is no longer a shipping option through their labels services.

 

How does this affect Policy Seller Protection (ie if we utilize CPC outside of eBay Labels.)?

 

Is this only for US destinations and can we still use eBay CPC Labels Internationally (ie Europe.UK)?

 

Where is this confirmed by Canada Post?

 

At this time I am refusing to ship using a private service. 


There's no requirement that I'm aware of to use eBay Labels. It (shouldn't) affect any seller protection. You DO have to ship it with a tracked service though.

 

Tracked Packet USA and XPresspost USA are NOT available internationally. The international variations have different names and should still be available.

Message 2 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

Yes I would like to know too, I mostly sell to the USA and am very worried about all of this...

Message 3 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

eBay will stop selling Canada Post labels for the USA, rest the world should still be business as usual.

Canada Post has not (yet) issued a ban on US parcel shipments.  Lettermail will not be effected.  

 

If a tarrif is charged on a shipment, then the Canada Post shipment is expected to be rejected and returned to seller since the tarrif is not prepaid.  

 

However, if there is no tarrif (USA made goods & most CUSMA qualified products should have a tarrif of zero), then the Canada Post shipment should continue to be delivered to the buyer.

 

 

Message 4 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

Perhaps I wasn't clear.

 

Are we still covered if something goes wrong with the shipment at customs and it is returned for some reason? 

 

ATM it is very unclear what is required. Where does one even find tarrif/duty rates?

 

And legally, when the customer pays them upfront, don't they have to be provided on a separate line like tax?

When I prepay duty buying in the states (B&HPhoto does a great job of this) it is a whole system provided directly on the website that auto-calculates and charges me, as a buyer, the correct amount.

 

How are we supposed to charge the buyer their prepaid duty/tarrif if there is no legal way for us to do so?

Message 5 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

But if the de minimis is taken down it's not only the tariff's that are of concern, it is the duty.  de minimis is the miniminum amount that items are duty free (as well as tariff free). Antiques should still be Duty free though i don't understand the new rules - or where to find the information - about all the other rates.

 

As a canadian who buys from the states occasionally CPC charges us the duties and tax at the door when the item arrives. Doesn't the USPS do the same? 

Message 6 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

All valid questions. And right now, the situation is clear as mud.

 

Do yourself a favour, and just stop selling to buyers in the US. Time will tell if the big taco will backdown or not (it looks that won't). 

 

 

Message 7 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.


@tryubik-useonlyasdirected wrote:

Perhaps I wasn't clear.

 

Are we still covered if something goes wrong with the shipment at customs and it is returned for some reason? 

 

ATM it is very unclear what is required. Where does one even find tarrif/duty rates?

 

And legally, when the customer pays them upfront, don't they have to be provided on a separate line like tax?

When I prepay duty buying in the states (B&HPhoto does a great job of this) it is a whole system provided directly on the website that auto-calculates and charges me, as a buyer, the correct amount.

 

How are we supposed to charge the buyer their prepaid duty/tarrif if there is no legal way for us to do so?


If something goes wrong at the border, it's likely that you are on the hook for it. It's possible eBay might protect you in terms of feedback, but that's probably it. In general, it's the seller's job to get the item to the buyer.  In the future, when we hopefully get an international shipping program, then the seller's job should end when it is delivered to the depot.

 

Where to find tariff / duty rates isn't an easy question since they keep changing minute to minute.  Some 3rd party shippers will estimate it if you have the HS code though.  eBay isn't set up to collect the duty right now (at least for Canada), so how it's presented is irrelevant until they eventually do so.  Right now there's no good way to charge the customer the duty through eBay. There might be ways to fudge it, but it'll be a nightmare. Hopefully that'll change soon.

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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

da6170
Community Member

Calling CBP is your only answer.

Message 9 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

As of midnight tonight, you will not be able to print Canada Post USA Labels (Tracked Packet, etc) via eBay labels.

 

eBay labels is a reseller of Canada Post labels, they aren't Canada Post. Canada Post is not cutting off USA shipping services tonight. eBay labels is choosing not to resell Canada Post USA labels. That's the big distinction. 

 

There will be a small window where you can still ship with Canada Post USA delivery duties unpaid directly from Canada Post or any service that hasn't cut off the labels. That window is the 25th to the 28th. You would need to purchase the label from anywhere else other than eBay labels. eBay would still accept the tracking as valid.

 

If you choose to drop a package off DDU with Canada Post between the 25th to 28th, nobody knows what will happen with customs. USPS is not applying duties, so the worst case scenario is that it will be returned to sender and because the buyer didn't refuse it, their protection would still be in tact, and you would have to take responsibility with a refund. You would most likely get your item back from Canada Post/USPS

 

On August 29th, Canada Post will NO LONGER accept DDU shipments. 

 

Personally, Monday is my cutoff for sending to the USA. It takes 2 days for packages to clear where mine go through (New York, not Chicago). So they should be inducted into USPS and in transit in the USA by the 27th or 28th. If through an extreme stroke of bad luck, I get a return to sender, I will refund the buyer. I am not currently set up for DDP, so I wouldn't have an avenue to re-send it. I don't expect that to happen regardless. 

 

One thing is that I wouldn't ship anything via a courier (aka not Canada Post) this close to the changes that aren't DDP upfront. The reason is, who knows how UPS is going to handle a package dropped off tomorrow. I wouldn't want to risk that through some stroke of bad luck, it gets assessed duties. This has been discussed in many threads, but it's important to note that most people expect UPS to accept packages without you paying the duties upfront, but it is still a DDP service. Meaning, they pay the duties on YOUR BEHALF and try to recoup them from the customer. If the customer refuses to pay, they bill you for those duties and brokerage fees. 

 

I suspect that if someone sends something on Monday via UPS, it would still qualify for the de minimis beause it will pass through customs prior to the 29th, but it's not a risk I would take.

Message 10 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.


@da6170 wrote:

Calling CBP is your only answer.


@tryubik-useonlyasdirected 

@john_koenig99 

I hope I am this entirely wrong on this but i9n the past when when anything had to leave as a formal entry (Now the de minimus has been turfed) the sender will be on the hook for any brokerage fees. On an inbound shipment from USA the fee for that service to Canada was 16.80 CAD. In 2004. Not sure what it is now. The only time brokerage was included was if you use a premium service like air or priority. Currently eBay labels only offers basic services. Anything premium is substantially more than  the ground service slow boat services. You would only have wiggle room if you had volume then it would come down slightly per entry. You also pay for additional line entries. Could get expensive selling a mixed order.

 

It's possible due to the volume couriers and/or postal services will devise a fair billing policy....Personally not holding my breath for this to be high on their priority list. (Hmmm... surge pricing for UPS as an example)

Message 11 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.


@tryubik-useonlyasdirected wrote:

 

As a canadian who buys from the states occasionally CPC charges us the duties and tax at the door when the item arrives. Doesn't the USPS do the same? 


Seeing as this hasn’t been answered yet. . .

Speaking strictly of sales made on eBay and similar digital platforms, taxes are charged and collected by the platform at point of sale (checkout), even for international sales. A number of countries and regions have it done this way. Canada is a bit behind in this department.

Duties would likely have not been an issue for most digital platform sales because of the US$800 de minimis.

Message 12 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

duties and tariffs are NOT the same thing...

Message 13 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

You nailed it. There is a lot of confusion around this.

Message 14 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.


@mrdutch1001 wrote:

duties and tariffs are NOT the same thing...


No, they’re not, but tariffs weren’t mentioned in that specific question and didn’t seem relevant to the question as it seemed to be referencing past practice, so I didn’t mention tariffs in my response.

Message 15 of 16
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Has anyone had Canada Post confirm shipments aren't compliant? re No more Canada Post through eBay.

So this all starts on Friday, and a giant huge field of chirping crickets at Canada Post. Wow. Hope they announce something tomorrow.
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