INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

  i have  an  item  listed  on e bay  canada   that  clearly  states  that  i ship  international world  wide  ,  and  yet  i  received  several  messages  from a  buyer  in FRANCE    attempting  to  purchase  and  he  says  he  keeps  getting blocked  by e bay  saying  that  i do  not  ship  over seas  ,  i  checked  and  re checked  my  listing  to  make  sure  that  the  worldwide  shipping  is  activated  and  also   it states  countries  that  i ship to .

can anybody  shed  some  light  on  this  issue ?   or  is  the  buyer  confused  and  does  not  know  what  he  is  doing ?   or  is  it some  kind  of  scam .

Message 1 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

If you have not sold anything on eBay in recent months, perhaps it is time to reaquaint self with the CURRENT times and what is applicable to current time frame...now having said that...perhaps your rant would be better expressed and better addressed in a new thread where discussion as it pertains to today's world/today's issues and today's applicable information and advice can be given to your specific issue...

Message 21 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

@kh-shawn 

 

ZOMBIE THREAD FROM 2022!

Message 22 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !


@harmurra wrote:

I'm in canada i have international shipping to. Customer in Austria. He said he tried buying 4 times..tried something else, he an offer i except the offer an he paid but now I have too ship a invoice to him..still i can't ship invoice...

From what I can see, you're enrolled in eBay International Shipping (eIS) and it's been applied to the listing for the Conan holograms.  I don't think you can send an invoice for an item being shipped through eIS; eIS does that.

 

Either something's going wrong with eIS sending the invoice or else the buyer is trying to get out of the sale because the shipping is C$45 to Austria or they don't want to wait a month to receive the item.  As it is, the fact that it looks as though it's taken you two weeks to get this item shipped out is going to hurt your standing with eBay a little.

Message 23 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

Its a zombie thead......

Message 24 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !


@sparx_63 wrote:

Its a zombie thead......


And?

 

Surely the person who asked the question deserves some sort of response instead of a mob wrist-slapping before the thread is closed.  I can't think of any instance where someone who's revived an old thread has come back to start a new thread for their question.

Message 25 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

This issue with the so-called zombie threads could be easily fixed by establishing an automatic locking timer for inactive threads (6 or 12 months, something like that). 

 

Maybe something to consider , devon@ebay 

Message 26 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !

Yes I have also suggested this a long time ago, I do not know why they don't especially after 12 months. (Although I suggested it to the moderator here not Devon, maybe that will work!)

Message 27 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !


@ricarmic wrote:

Yes I have also suggested this a long time ago, I do not know why they don't especially after 12 months. (Although I suggested it to the moderator here not Devon, maybe that will work!)


Alternate suggestion would be most recent vs best match for search results. That was passed on to Tyler ages ago who agreed that could work. Unfortunately it went nowhere. 

 

lotzofuniquegoodies_0-1763332154322.jpeg

 

Message 28 of 29
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Re: INTERNATIONAL BUYER NOT ABLE TO PURCHASE !


@john_koenig99 wrote:

This issue with the so-called zombie threads could be easily fixed by establishing an automatic locking timer for inactive threads (6 or 12 months, something like that). 

 

Maybe something to consider , devon@ebay 


Hi @john_koenig99! Thank you for sharing this with me. I will share this with our Moderation team and will go ahead and have this thread locked. 

Message 29 of 29
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