09-04-2025 07:16 PM
Since Aug 29, have you sold anything? I was on time away for a few days but back on now for a couple of days and nothing, no Canadian or US sales.
How about you?
09-18-2025 12:56 AM
The explanation for those graphs is that if you don't sell to the USA, your items are soft-hidden on .com. What I mean by this is that while your items show up in the search, they show up at the absolute bottom of the search. Nobody is going to find them or click on them when they search for something.
In addition, there is another flaw where if a Canadian user visits a Canadian store on .com, and that Canadian store does not ship to the USA, the Canadian user with a Canadian address will see a message that says this store does not have any items that ship to your address.
For example, I have US shipping enabled for DVDs and CDs because they are duty free. I do not have it for hockey jerseys. If a Canadian buyer clicks on my eBay store from .com and clicks on the hockey jersey banner, they will get a message that says I am sold out in that category, even if I have inventory listed.
This all boils down to a major flaw in how eBay is set up to where part of the Canadian userbase is on .com because you can still purchase from .com. I know this will be unpopular because there are some people who have selling accounts on .com, but they should route all Canadian traffic that goes to .com over to .ca. As in, if you type eBay.com from a Canadian IP it re-routes you to .ca. Include a special button or unique URL that Canadian .com sellers can use to avoid being re-routed.
The short of it is that if you don't have a US shipping option enabled, your items are for all intents and purposes invisible to any Canadian who shops through .com.
09-18-2025 01:04 AM
@ilikehockeyjerseys wrote:The explanation for those graphs is that if you don't sell to the USA, your items are soft-hidden on .com. What I mean by this is that while your items show up in the search, they show up at the absolute bottom of the search. Nobody is going to find them or click on them when they search for something.
In addition, there is another flaw where if a Canadian user visits a Canadian store on .com, and that Canadian store does not ship to the USA, the Canadian user with a Canadian address will see a message that says this store does not have any items that ship to your address.
For example, I have US shipping enabled for DVDs and CDs because they are duty free. I do not have it for hockey jerseys. If a Canadian buyer clicks on my eBay store from .com and clicks on the hockey jersey banner, they will get a message that says I am sold out in that category, even if I have inventory listed.
This all boils down to a major flaw in how eBay is set up to where part of the Canadian userbase is on .com because you can still purchase from .com. I know this will be unpopular because there are some people who have selling accounts on .com, but they should route all Canadian traffic that goes to .com over to .ca. As in, if you type eBay.com from a Canadian IP it re-routes you to .ca. Include a special button or unique URL that Canadian .com sellers can use to avoid being re-routed.
The short of it is that if you don't have a US shipping option enabled, your items are for all intents and purposes invisible to any Canadian who shops through .com.
Your explanation pretty much sums up my thoughts as to how it is working. Without having US shipping due to basically limited options (not willing to pay a US buyers tariffs) for most Canadian sellers we are between a rock and a hard place. eBay has done so much tinkering with have views/traffic work it's become very difficult to make the info as valuable as it once was. As far as I know the traffic report was combined. Now you have the option of choosing Canada/USA or UK which leaves out rest of the world and/or no way to combine those 3. It does appear to be hiding us from the rest of the world as an added downgrade. Unless you are willing to list on additional sites.
09-18-2025 10:07 PM
What it comes down to is that any Canadian who browses using .com won't see items from Canadian stores that don't ship to the USA.
This is in practical terms. They technically could find your items, but they won't because the default search is by best match and Canadians who do not ship to the USA get penalized in the algorithm on .com, even if .com is being viewed by a Canadian address.
09-19-2025 03:51 PM
A handful to this point vs. what would have been 40 or 50 prior to this. Ebay is pretty much dead for anywhere but U.S. sellers and the odd seller with completely unique, desirable items.
09-21-2025 01:17 PM
You have the results right, but I think you are wrong in calling the policy a flaw.
if you don't sell to the USA, your items are soft-hidden on .com.
It would be annoying for a buyer to find The Thing and only when they try to buy learn that the seller does not ship to their country.
And the seller who is uninterested in shipping to that country is not annoyed by Messages from unwanted customers.
Not, as the kids say, a bug but a feature.
there are some people who have selling accounts on .com, but they should route all Canadian traffic that goes to .com over to .ca.
Very few since the end of allowing dotCA accounts to advertise in USD. Those would be grandfathered accounts. Since 2016 all new dotCA accounts are in loonies.
In that sentence does "they" refer to the seller or to eBay?
09-24-2025 12:28 AM - edited 09-24-2025 12:29 AM
@lotzofuniquegoodies wrote:
@john_koenig99 wrote:Nada. Zero sales. And the number of views of my listings are appalling. The lowest average I've ever seen, since I started selling.
My new normal since turning off US shipping Aug. 25. I Canada sale in 7 days.
Unsure when filter for Canada/USA/UK was added or if it was always there. In the past I believe traffic was combined as a total. (Note: Screenshots above are on a PC. In speaking with another seller who checked using app they are seeing Promotional Offsite traffic numbers and they have never promoted as a standard practice in any way shape or form.
Dot ca traffic display for Canada 1 month after removing US shipping
Same display on dot com for Canada
Traffic is down 850 views in 1 month without US shipping. Notice the difference between the identical reports. Bar heights are now higher on ca version with same breaks. Listing view totals do not match. More under the hood tinkering in dark of night. See post 25 for a bit more context. Very likely, going forward to take any eBay generated data with a grain of salt for accuracy. ESPECIALLY on dot ca.
09-24-2025 08:27 AM
After blocking sales to the US in early September, two sales were made to fellow Canadians. Views are way down, too.
09-24-2025 08:31 AM
im still selling but my charts all look very similar. Sales are 'waste of time' level but I've already made my decision about the future of my store here. Seeing an interesting bump of local customers buying multiple items for local pickup. Consistently for the entirety of my time on this platform Ive had 6-7 times more customers from Calgary, never had anywhere near as many from here for whatever reason. Thats picked up significantly. People are hurting and discretionary income continues to decrease.
09-24-2025 12:58 PM
DH took all our Canada eBay stock to the BNAPS* convention in Vernon, so my listings were down by about half.
And now I am slowly putting things back up, a dozen at a time.
That being said, sales were normal for the weekend, even without my Canada stamps being listed.
I've noticed a jump in overseas customers. Over the weekend I sold to Oz, France and the UK.
*Long story but a very very successful bourse. Worth the hassle.
09-24-2025 03:38 PM
I looked at one of your listings. The adidas size 21 shoe. Do you add the duty to the shipping fee? I see your shipping is $74.99. I would love some advice. I changed my shipping policy to not include the US. I usually sell 90% to the US and this has been hurting us bad.
09-24-2025 04:22 PM
September so far 6 total sales for a whopping total of $82. Marketplace today September 24, 2 local pickups for $100. People are more interested in buying local.
09-24-2025 05:27 PM
Zero sales since.
Not surprising, giving the type of vintage items I sell. But the views are scary down. Thanks, Fat Oompa Loompa.
09-24-2025 05:48 PM
I'm in the stamps category, so no tariffs so far.
I re-opened my store on September 18th after having been closed since May.
18 sales since, note that 66% are to repeat customers.
5 to the USA interestingly enough mostly NOT repeat customers.
1 to GB, rest to Canada.
Interestingly only 1 promoted sale so far (the one to UK) out of them all. My promoted rate is "small" compared to the new jumbo suggestion, about 20% of it, however in May with the same % promoted rate, the promoted sell rate was much higher (about 40% of my items are promoted).
09-24-2025 08:20 PM
I took off US shipping on all my Canadian listings & ended my US listings & am in the process of swiching them to .ca. Most of my sales were to the USA so have only sold 1 thing sinc. Decided to do a bit of promoting yesterday, not at their high suggested percentages just between 2 & 4%. I did get another bid today on an auction, not sure if result of promotion or just a concidence. Pretty hard to keep going when you but off 75% of your audience.
09-25-2025 09:59 AM - edited 09-25-2025 10:00 AM
@lotzofuniquegoodies I took a look at my impressions in Apil this year vs the last few days:
.COM 75K-100K per day in April, now 10K-15K
.CA 30K-40K per day in April, now 5K-8K
No wonder my promoted sales volume is so much smaller.
(PS my % fee rates are the same now as they were in april)
09-25-2025 11:07 AM
Nearly had one $750 sale the first week back but from the sounds of conversations with the potential buyer they were spooked by eBays little banner message, even after assuring them such a thing would not occur and that their made in the US antique was duty, tariff, and brokerage free.
We're slowly putting back all non duty/tariff items on .com and everything else on .ca with a message we ship worldwide. Here's to the supreme court finding such tariff's are illegal and some of this can sort itself back on track.
09-25-2025 11:37 AM
@ricarmic wrote:@lotzofuniquegoodies I took a look at my impressions in Apil this year vs the last few days:
.COM 75K-100K per day in April, now 10K-15K
.CA 30K-40K per day in April, now 5K-8K
No wonder my promoted sales volume is so much smaller.
(PS my % fee rates are the same now as they were in april)
My promoted vs non promoted sales were averaging 2 out of 5. Now closer to 1 out of 2 or slightly higher. AS for the eBay suggested ad rates, they keep getting higher and higher. Just more of us chasing our tails. It's stick to ones guns or bite the bullet?!?!
09-25-2025 11:42 AM
@lotzofuniquegoodies I'm not changing my rates, the recommendations on mine are 5 times what I have. My observations here, other sites and other non-online venues is that September is slow all around. I think all the confusion and concern folks have is impacting their decisions around non-discretionary spending (if they even have any anymore).
09-25-2025 12:49 PM
@ricarmic wrote:@lotzofuniquegoodies I'm not changing my rates, the recommendations on mine are 5 times what I have. My observations here, other sites and other non-online venues is that September is slow all around. I think all the confusion and concern folks have is impacting their decisions around non-discretionary spending (if they even have any anymore).
That eBay <insert optional bad words here> banner is probably not helping the situation.
Disclaimer: Due to recent FCC decisions etc being careful now when using bad words. Are we even allowed to say the T word with anything negative attached to it now???
09-26-2025 10:44 AM
I turned off US shipping shortly after the announcement and impressions/views TANKED.
I am going to turn off promoted listings as they are now offering so few impressions its not worth the extra cost and will be lowering prices to cost to try and start clearing it out. It's just not possible to run a small business selling online anymore so clear out and shut down.