Still unable to see the Expedited Lite change when listing

[drath999]

So, now, over a month later, after it was released, I am still not able to use the new 250g rule; the listing will not post.

I can only assume it's something specific to my account or something. I can't imagine this has been broken this long for everybody?

[jtg204]

I think it's an everyone issue still.

Has anyone found out if Canada Post processes 200-250g as Expedited Lite yet?

[drath999]

The funny thing is, when creating labels, it works - you are able to use up to 250g for Lite when buying the label. I have been refunding shipping values in those cases.

[flipistics · Accepted solution]

---

@drath999 wrote:

So, now, over a month later, after it was released, I am still not able to use the new 250g rule; the listing will not post.

I can only assume it's something specific to my account or something. I can't imagine this has been broken this long for everybody?

---

It's that way for everyone as far as I know. You can buy the labels up to 250g without issue, you just can't enter 250g into the listing when you create it (for now). Just enter 200g with a note in your custom sku to change it later when it's working in the listing tool.

[lotzofuniquegoodies]

---

@jtg204 wrote:

I think it's an everyone issue still.

Has anyone found out if Canada Post processes 200-250g as Expedited Lite yet?

---

@jtg204 

Processed one to BC on the weekend that was 220 grams. Waiting on the charge confirmation it was billed correctly.

We really need a tool for editing listings by weight besides the bulk editor version.

[drath999]

Yep, going to do this for now.

[jtg204]

I got a response from ebay today that it had been resolved, but I still get the 200g error if I were to try and revise a listing.

I'm using business policies (on .ca), can someone please confirm if this also still gives the error if you're not using business policies?

Or maybe .com accounts?

[brocante6]

Expedited Lite is malfunctioning... I sent a package this morning measuring 17cm x 12cm x 11cm, but the label says 5cm x 5cm x 5cm???

[jtg204]

5x5x5 is completely normal and how Expedited Lite labels work.

According to support, it indicates to Canada Post that it's Expedited Lite (supposedly).

All Expedited Lite labels will have this 5x5x5 size, with the weight you entered.

[transtraders]

I still getting the error message when I try and revise my listing.