Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Any other full-time sellers thinking this isn't viable anymore?

Been doing this full-time for about 4 years. The tariffs and now this strike (and previous strike) are killing me. I use Stallion so I can still ship stuff but sales are slowing down again, and they've been way down all month. Even once we can start ...

Just more Headaches from USA customs

Just received an email from ChitChats that now USA Custom wants more specific detail if what we are shipping.Example T-Shirt not good enough has to be more explicit if mans womans kids and material made of.Think it just getting more of a hassel for p...

EIS program details and rollout date?

Does anybody know what date in October the EIS program will rollout or which shipping carrier ebay will use? I am going to go out on a limb and assume Canada Post? Any and all info would be great. Thanks

Resolved! UPS

Need some help & clarification for those who ship via UPS. It is not terribly convenient for me as their outlet is not real close however with everything that is happening it seems the only current option. My son who,also sells here, indicated he shi...

Canada Post Alternative

With Canada Post currently on strike, I discovered that Stallion Express offers prices that are comparable to or even better than those of Canada Post. I paid less than $7.00 per small package.

Confused now Sport Card printed in Italy but has on it Upper deck Address

Confused now Sport Card printed in Italy but has on it Upper deck Address Thought things with tarrifs have been ironed abit.But here now i face uncertainty sold a card Ebay filled customs detailsCard say printed in Italy thus used Country Origin as I...

Resolved! I forgotten how to turn off shipping to the US

I've forgotten how to turn off shipping to the US. I know not offering shipping, but I want to cut off US like not shipping to Russia. I have forgotten how to add the US to a banned country.

Who has their store open during the strike?

So during the last CP strike I kept my store open and had over 30 sales to the US and Canada. A couple people cancelled but most were understanding. After the strike I mailed out 31 items and ended up with 14 item not received claims. One buyer, bles...

Resolved! Partial refund for shipping

Hello there, I have a question on which reason to select when processing a partial refund to my buyer for shipment costs. I have a buyer who purchased an item and paid in the morning. The buyer then purchased and paid for another item in the evening....

What is your experience shipping vintage made in USA items to the States with UPS?

I have a vintage made in the USA loud speaker that I would like to ship to the US with UPS. What are other people's experiences shipping vintage, US made items with them? Did you fill out a CUSMA form to go with the package? What if you don't know al...

ChitChats US shipping - eBay dot com config

So for 7 years I sold on dot com with item location and return address configured as US domestic, and used a local CBS. This has been abandoned for obvious reasons. I am considering setting up with ChitChats for un tariffed goods (books, media,etc). ...

The Canada Post Strike ruined today's auctions...

So I had auctions running this week. When you shut the store down, the auctions stay up. I let them run rather than cancel bids and end them. A couple Canadian buyers placed their bids before the strike and won something, but the majority was won by ...

Long hold on SOME items???

I am new here but my first sportscard sale was on hold for, I beleive, 3 weeks....understandable. my second one, which i shipped earlier today said funds will be available within 24 hours of delivery. I sold 2 more tonight. One says funds on hold unt...

Calculated Combined shipping rule glitch

Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The cacul...

Listing weight not valid issue

I’m trying to list a car on eBay motors. I keep getting error saying package weight not valid. It’s a car no weight. No shipping.There’s nowhere to enter info anyways. Why can’t I post my item. Or by pass the error

Best Options for Shipping to US Now That Strike Is On?

So now that the strike is on, I was going to switch back to Stallion Express, as I did for the last strike. I saw a 5-month old Google review for them that says they're not doing cross-border shipments from Alberta anymore...? Any truth in this? Anyw...

Potential effects of a US Government Shutdown on cross-border transactions.....

....especially in light on the current CP issues. RELAX! The may be some effects but nothing to serious for most goods. 1 - Shutdowns historically have only lasted a few days, they was in the fairly recent past (2018/19) one that lasted for 35 days. ...

Is anyone having any luck using Chit Chats to ship to the US after Aug 29th?

I've shipped about 50 packages to Chit chats over the past 10 days and all of them are still sitting at Chit Chats. My items are made in the USA, so no tariffs apply. I'm wondering if anyone has had any luck using Chit Chats? Or is Stallion working b...

URGENT: Canada Post is on Strike (Sept 25, 2025)

No public announcement yet, but reports rapidly coming in from union members, as reported on the Canada Post Corporation subreddit. Here was the notice sent out to them just moments ago. Expect a formal public announcement from the union shortly. If ...

Without sales and shipping this weekend, how are you spending your time?

Just wondering what everyone's doing with their time if they aren't selling and can't ship... Although my US store is still operational for US buyers, they are not exactly purchasing from me right now (with the tariff stuff going on). Today I went th...

Big changes coming to Canada Post

https://www.cbc.ca/news/politics/livestory/canada-post-free-to-end-home-delivery-as-part-of-plan-to-ensure-carriers-survival-9.6916329This could portend a CUPW strike

Ebay Refunded Buyer and Now The Item is Delivered

I sold a $400CAD item to a buyer in France a couple months ago. The most affordable tracked and insured option for shipment was Canadapost International Parcel Surface. Which is slow, on cargo ship. After 6 weeks in transit, the buyer opened up a cas...

Removing some of my listed items using WL - does it take a while to show on eBay?

I am removing some items on one of my eBay stores using a 3rd party listing service (WonderLister) which makes the changes for me, and the changes are not showing up on eBay yet. The items can no longer be found on eBay using search in my hub but tot...

Shipping to USA from Canada via Fed-ex, prepaying tariffs question

Those of you who use fed-ex to ship from Canada to the USA, can I pre-pay tariffs through an online fed-ex business account (already have one)? And how difficult is it to fill out their export forms? Excuse this basic question, but i found no straigh...

Canceling orders due to Canada Post strike

Hello everyone.I have 2 low value items that have not been shipped yet via CP oversized lettermail.One customer is having me keep their order until the strike is over but I'm canceling the other order. What should I choose as a reason for the cancela...

Sending to USA with UPS United States

I'm doing it, guys. Taking the risk for the good of humanity (ok, maybe I'm over-exagerating, but hey.... I'll give it a shot). I will let you know how it goes. First it's a Magazine made in USA.- 4902.90 = In USMCA. Should not be tariffed.- Made in ...

GUESS THIS IS IT FELLOW SELLERS

i will be out of selling if not settled within a week. Bills are piling up for month-end ebay fees are due - so come on, posties, think of us too

I've just sent off my 4th parcel to the US using Zonos, 1st one already delivered.

I've just sent off my 4th parcel tonight to the US using Zonos, 1st one already delivered. I was so lost at the begining, once you get the hang of it, not too bad, a lot more time to get the zonos code then snap ship. No tariffs but shipping is about...

Resolved! Stallion Platform Down

Just got an alert by email. They are down for an "emergency Website Maintenance"...Possible cyber-attack?

Major Canada Post Expedited Lite Shipping Glitch (Ontario Sellers)

Hey everyone,I wanted to post this because it’s been causing me massive headaches and lost sales.If you’re an eBay seller located in Ontario and using Canada Post Expedited Lite with calculated shipping, there seems to be a serious glitch:The option ...