Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Lost item in USA due to USPS incompetence

There hasn't been a tracking update in a week, item is still at customs last I checked. Tried filing a USPS claim, but since the package is from Canada, I can only go to an actual store (can't do it online). Since there are no USPS stores in Canada, ...

Uggghhh looks like CP is putting stuff in place for us to prepay the tariffs.....

This message came to SSB folks: As you may be aware, the United States has suspended its duty-free "de minimis" threshold of US$800 for all countries, including Canada. Starting August 29, 2025, all shipments entering the U.S. must have duties prepai...

Etsy Suspension of Canada Post shipping labels to US as of Aug 25

Just received an update from Etsy:As of August 25, Etsy will suspend postage label purchases for international orders to the US from Royal Mail, Evri, Canada Post and Australia Post. The notice says this because 'these carriers will be unable to deli...

Resolved! Notice from eBay regarding no more CP US postage labels as of Aug 25th

Well I must admit this one caught me off guard. I had thought as long as we had COO listed on our items it would not be a problem. Apparently not so. Are they collecting the tariffs up front? eBay is saying we should use UPS, Purolator or similiar. Q...

Best way to turn off shipping to USA on all my items?

Hello.Due to the huge changes of shipping from Canada to USA I am wondering the best course of action to stop international sales on every item in my store. Can I do this in bulk edit or is there a different way?Thanks

Major bug with blocked buyers list (no blocked buyers can message you even if you allow it)

I won’t reveal any personal info about the buyer or the transaction except for general things, and I’ll keep things as simple as possible. The point is to make people aware of this possible bug. I had a U.S. buyer purchase something. Three days after...

Use Canada post, bypass Ebay labels on small items, manually enter "Shipped" and tracking

Ebay doesn't want to get their greedy hands dirty with any returns so shipping costs will double on small items. Imagine shipping a $10 item via courier, instead of Canada post. Use a Canada Post business account. You won't get the discounts Ebay was...

Anyone else experiencing significant delays on US-bound shipments through Canada Post?

I've been noticing significant delays in the past 1-2 weeks for all my Tracked Packet shipments to the States.Usually, once they get to Mississauga they pass through the border and get moving with USPS within 24 hours or less. But I've had about four...

comics and collectables- USA origin - are they going to be subject to Tarrif from canada?!?

i'm confused! as a seller of primarily 'second hand' stuff- comics and collectables my biggest customers are US- is this stuff subject to the tariff- could i still use canada post for example or do i have to switch all my shipping to UPS or some othe...

Bulk edit international shipping?

Hello everyone.Is there a way I can bulk edit all of my listings on Ebay.com to no longer ship to USA? I can't seem to figure it out. Any help would be greatThanks

A potential scenario going forward for "some" Canadian sellers

When I checked last month, last quarter and last year, also all negatives. If you have or had positive results more power to you and congrats!!! Sales may depend on who your customers are and the type of products you list. When I was able to sell ref...

US buyer still able to place order after blocking

Hi, I blocked the US from sales this morning and just had a buyer from there place an order but is not able to pay because shipping isn't offered. How is this even possible?

Canada Prime Minister going to do same on Tarrifs so what japoens now.

So noon today Prime Minister announced be doing same as Trump with tarrifs.So what happens now. August 30I sell a card made in the USA to buyer with in Canada, does that mean now buyer has to pay Tarrif??

Tarrifs Effect come August 29 But how do you select thats its made in USA

I know it takes affect August 29.But i dont get with how sellers with in the listings edit items to show that its made in USA although being shipped from Canada. I looked at the listing edit section i only see edit (ORIGIN) i would think that would m...

Resolved! "Held in Customs ISC CHICAGO IL" What is going to happen now?

Held in CustomsISC CHICAGO IL (USPS), UNITED STATES I haven't experienced this recently, and it's been usually showing like this, Arrived at USPS Regional Facility, Item processed, Departed USPS Regional Facility. The prosessing time wasn't long eith...

For anyone needing to appeal either duties paid or eBay label charges

Attached is the official eBay link that for sending a request to appeal ebay charges like an eIS bill or duplicate/secondary charges for eBay labels. It will connect you via your user name and you can submit any documents you have as back up. https:/...

This is what I will be doing on Aug 26/25 re Tariffs. What a pain in the butt.

I sell CD's. On .com,I went through all my listings (1,412) and have identified COO in the notes. I have been moving over CD's from .com to .ca if they were produced anywhere else except for the USA. It is a slow process and have converted about 45 s...

Canada Post Tracking Glitched?

Not sure if this is just me, but the last couple of days when I try to check tracking on the Canada Post website it glitches out and gets stuck on a blank page. Ebay tracking gets updates, and I can check through USPS for US shipments it is just the ...

Promoted Listing Option not available

Greeting to you all seller For those who do promoted listing, anyone having issue seeing that options when listing an item? Normally, Promoted listing options is toward the end of the page just before listing the item live. However, for some reason I...

Ad Valorem tariff for USA

Am I to understand it correctly that all non- CUSMA compliant shipments from Canada sent through the usps and Canada post network from Canada will now be slapped with a $200 entry fee even if the item is worth $5?And everything around the world comin...

International Shipping Suggestions

Hi everyone, I sell on eBay.ca and am looking to expand my sales outside of Canada and the USA. What countries would you recommend and which would you avoid?Thanks in advance

UPS label ripoff

Never used anything other than canada post for tracking and recently i had a box to ship. Canada post expedited was around $13 and there was UPS at $11. I decided to pick UPS. Charge got took, $18! Dimensions were took several times and i added like ...

Australia too is having shipping issues re tariffs.

https://www.youtube.com/watch?v=UI4Dn2QKSbg

Rules of Origin from UK government

https://www.gov.uk/guidance/check-your-goods-meet-the-rules-of-origin https://www.business.gov.uk/export-from-uk/learn/categories/selling-across-borders-product-and-services-regulations-licensing-and-logistics/get-your-goods-into-the-destination-coun...

What happens with items that were made in the USA?

I have about 1,000 CD's listed on both .com and .ca that were made in the US. Can I still ship those or is there going to be a problem?

Resolved! HS Tariff Code for Decorative Plates?

Someone in the USA just bought some decorative collectors plates for the NHL's original six teams, but i am unable to figure out what the tariff code is. Does anyone here know what it could be?

Any discussions with your buyers on the tariffs?

I was busy trying to figure out verbage to use when talking to buyers about how there might be tariffs on packages. It was pointed out to me that since the US president is telling Americans that other countries pay the tariffs, that my buyers might t...

Resolved! How to combine ship to USA

Hi everyone, I have a potential buyer looking to place a large order who is from the USA, but when he requests combined shipping says he is unable to. I was just wondering how to go about combine shipping outside Canada?

PostNord ( Denmark & Sweden ) has stopped all mail shipments

PostNord ( Denmark & Sweden ) has stopped all mail shipments from August 23, 2025, under $800.00 to the USA and Puerto Rico

Has anyone used Royal Mail (UK) before?

This is probably a bit of a stretch... I'm going to London UK to visit my extended family in September, and one of my repeat Spain buyer said she will be placing her next order near end of August (she usually asks me to put a few books on hold for he...