Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Canada Post letter rate increases likely for 1/19

https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2018/06/21/canada_post_proposes&cattype=announcements&cat=newsreleases

Automated approved return request and all the changes on eBay side

Hi there Hope everyone have a good weekend sales Here is my issue :I had return request that was automated approve and the email from eBay stated that i dont need to do nothing just wait for the buyer to send the item back and proceed the refund .Cla...

How to relist without giving buyer a strike.

I want to relist my item but spare the buyers a strike for not paying.The reason is the buyers (new buyer) purchased an item before getting a shipping quote. The shipping to the buyers country was very, very high.How do I cancel this transaction and ...

Resolved! Search items sold in 2017

Hi Guys,Is there a way to search on eBay, for items that we sold 2017? We know about the paypal search but why does eBay only allow 60 day searches?

i guess the ebay product pages are coming to us wether we agree with it or not..

this is an item i only viewed,, when i click on the link it shows, 12 other similar items. Not exact items.. And as a seller , how dare you through up 12 other items i am competing against.. This is so wrong, and certainly isn't helping us as seller'...

Store vacation wake up phase (ie visibility) is very slow...

I closed my store down for a week as a test for what all I need to do with my current practices and the impact of short duration closures. It was a "hide" the items kind of store closure. I reopened it yesterday afternoon the 11th at about 2pm. The v...

Alternative to Canada Post goes way of Do Do Bird

Announced on the evening news today the following: Greyhound cancels bus service in most of western Canada - Effective Oct 31, 2018 - Passenger & Freight!! https://globalnews.ca/news/4321313/shock-but-not-surprised-manitobans-react-to-greyhound-bus-s...

Resolved! What is ePID?

This is an option on the items I have listed today, but I have no idea what it is.

best way to package LPs for shipping

I have a number of LPs I was going to try to sell on ebay. What is the 'best' way to package them for shipping?Someone who has done this said in a pizza box. Hopefully a clean one.I have a few 'LP mailers' but they look pretty bendable. Should I remo...

Greyhound Bus..... No more service in western Canada.

Greyhound will be ending all bus service in Manitoba, Saskatchewan and Alberta. One route will be maintained in British Columbia. Sellers that have used Greyhound as a freight delivery option will have to make some form of adjustment.... If it is pos...

Anyone noticing a sales increase trend lately?

Here's a positive note. Beginning late June, sales are back to normal again. Anyone else seeing this trend? I swear, there must have been an eBay problem throughout May & June. In 18 years, I have never seen such a sudden downward trend in sales, fol...

15% off on purchases. Ends 2a.m. ET

Some limitations...please read. How to redeem your Coupon:1.Shop for eligible items. (See below for exclusions).2.Pay for your item by 2:00 AM Eastern Time on July 12, 20183.Enter the Coupon code in the redemption code field: PRIMOSALE Terms & Condit...

Resolved! About EBay's 15% Discount

I have a buyer in France and before I message her I though I'd ask you guys. She's in France. Does anyone know if the current 15% off promo with the code PRIMOSALE will also be valid in France?I list on eBay.com.

What do seller do these days when a new buyer buys an item and someone else pay for it?

I am getting paranoid due to Ebay and Paypal regulations. A new buyer buys a $100 + item and then someone else pays for it. Would this qualify for an unauthorized charge back by the person that pays? I have had 3 of these recently.

Can't view shipping supplies from the ebay.ca shipping store!!

Got the new coupon code today - yay! However, no products are visible for the ebay.ca shipping supply store- either when choosing 'view store' or 'view items'. This happened before with 'view store' - but always worked when viewing items. All links t...

No More Shipping Discounts,,,Not charging buyer enough?

It's one thing that we are losing the shipping discounts but now we are not even breaking even when buyers pays for the item and shipping which is automatically calculated from the buyers address...I am $2 short Plus those wonderful fees ebay charges...

Resolved! How to offer local pick up

Hi there I would like to offer a local pick up .But there is some questions that i cant find the answer .So here are they 1. I have flat or free shipping on the item how to specify the method of payment ?2.How it work returns when you offer local pic...

Resolved! Is there anyway to do an inventory list?

Well, I just have another CD that I have listed and can't find. So it is time to do an inventory list. I have over 1500 listed, is there any way of doing an alphabetical list that doesn't take 40 pages?

Product based implementation off to a rough start.

Stumbled across this .com discussion earlier today ... very interesting reading with plenty of explanatory screenshots. My goodness, this could get worse before it gets better. https://community.ebay.com/t5/Product-Catalog/Are-listings-now-product-pa...

Postal label thru PayPal showing more or less cost than actually paid - correct when done thru cpc

Has anyone noticed that the amount showing on the postage label (generated thru PayPal) is not showing the correct postage paid? I have seen differences from a few cents to several dollars. This doesn't happen when a label is purchased directly thru ...

Reminder: Last Day of Current Postage Discounts

So, I'm miserable at the moment with a fresh head cold or allergies or something and sitting on a pair of orders placed this morning that will go nowhere fast until Tuesday due to the statutory holiday so I was considering to procrastinate packing an...

Currency in Seller Hub Displays

Is there any way to change the US currency displays in Seller Hub? Our auction listings show Canadian currency, but sales reports show US. Very annoying!

'eBay Tests New Paid Ads at Top of Search Results'

https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/7/1531012692.html

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Resolved! Business Policies

Hello, Can anyone help me find my business policies with the new seller hub? I used to be able to just click on the old account tab and then business policies would be one of the options I could choose. Thank you for your time. edubb101

Canada Post Regular Parcel - tracking info updates not showing?

I mailed a parcel about 18cm by 15cm by 10cm from Hamilton to BC on Wed. using CP Regular Parcel which comes with the track number withsignature required.As of today - three days later - when I put the track number in CP's siteto track it shows only ...

Promoted listings my observations....

I've noticed an almost total drop off of sales via promoted listings (where you pay a % when the item sells). My stats:February - April 39 items soldMay till now 2 items sold It is pretty well the same base of stuff I have listed, as far as I know. I...

Getting near Powerseller Status

well a dozen more sales I hit one of the requirements. Though, ebay will mostly likely stiff me on two policy violation (bleh). I don't know what benefits comes from being a EPS. Some vague one about "unpaid item protection." uh-huh. I did that and n...

According to the .com boards ebay has retracted the wait 14 days before putting an item on sale rule

Markdown Manager Update community_team Community Team07-04-2018 07:30:32 AMIn the 2018 Summer Seller Update, we announced new changes to requirements for creating a markdown sale event that went into effect on June 25, 2018. We listened to your feedb...

List and sell 5 items for $1 Saturday June 23/18

How about that, the promo is back, What is the Promotion?Sellers ("Sellers") who activate the offer, and pursuant to the terms and conditions set forth herein, list during the Promotion Period, will pay zero insertion fee and a final value fee of $1 ...

Using Seller Hub, our new reality on eBay

Using Seller Hub…. Not able to Opt out…. Seller Hub is eBay’s only option starting July 2, 2018 Seller Hub has been my eBay option for most of June. The many options on eBay before Seller Hub are spread across this first Overview page…Plus several ne...