Seller Central
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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
Question about successful listing fee.
I am selling a car and im thinking of using "Best Offer" option. If the buyer backs out after I accept the offer or someone used the "buy it now" then backs out?. I still get charged a succesful listing fee?.
Going on vacation...how do I notify potential buyers I'll be gone?
Please let me know. Thank you
Summer update is out on .com
https://pages.ebay.com/seller-center/seller-updates/2018-summer/index.html
Seller Hub: Likes and Dislikes
Random thoughts: First and foremost, I DISLIKE that we apparently still aren't able to access Promotions Manager through Seller Hub despite my being told by no fewer than three different ebay folks that it was coming with Seller Hub. Canadian sellers...
More on the Buy Canadian ads
quote per Tyler:"the 'Buy Canadian' banner is being used to showcase great deals from Canadian sellers. This includes great prices, good photos and buyer perks like free shipping. Not all items that are listed on eBay Canada will display." So, I went...
German seller adding a specific surcharge for PayPal payments
I have just bought 2 postcards from a German seller, his invoice arrived with 1.00 Euros shipping (fine by me) and 0.50 Euros added with the note "nur bei Paypal plus 0,50 Euro --- sonst bei normaler Überweisung 3,00 Euro --- MfG." which says he is a...
Another new change for the sake of change store emblem has gone poof from My Ebay Summary page
Glitch or intentional change. Went to my ebay summary page and top left where my id and feedback are, the store logo to click on has gone poof. You now have to go elsewhere if you want to look at your store. Any one else have this useless change for ...
Check your transaction defect rates.. Possible glitch..
Juts received my June update and i have 3 item out of stock defects just show up on it.. These are all dated December 25.. all 3 items were sent to the same customer, they claimed item not received, so shortly there after i refunded the 3 items.. was...
Resolved! Another buyer taking advantage
I was selling a pair of brand new shoes for CA$135 plus calculated shipping. Last weekend I receive an offer for $100. Too low I think, so I counteroffer for $110. Buyer sends me a counteroffer for the exact same amount. Oh well, I though, some peopl...
Facebook users who 'like' ebay Canada: what do you see for items 'Inspired? Take Another Look!'
If you're a Facebook user who has 'liked' ebay Canada or someone who sees ebay Canada 'sponsored' ads in your Facebook newsfeed, what items do you see being promoted to you lately?
Shipping calculator not working on store page, but in the listing it is fine
I have come across this problem before but did not describe it well in a previous post.It may be a moot point as I am not sure how many people actually come to my store via the store page, but mostly by searches for items which would take them direct...
Question about labels purchased via SnapShip
I'm drawing a blank here. I want to find what I spent on Canada Post's Snap Ship labels in 2017, where do I look? The Canada Post Dashboard is three months of data which includes all labels generated with my account number including those from Shippo...
Limited Time Offer
Just spotted this offer. Very limited time only!!Showed up in my address bar and Seller Manager Summary Page.Start: 20/05/18 03:14:22 EDTEnd: 21/05/18 23:59:59 EDT https://www.ebay.ca/rpp/selling-weekend Sell up to 5 items. Pay only $1.00 in selling ...
Resolved! Made a mistake in listing, buyer has already paid.
In my title it lists 20 cards but I accidentally wrote 22 cards in the auction description. I sent the buyer an email apologizing and asking if they were still okay to buy. I'm a bit worried because I think they are using a forwarding service (buyer ...
Resolved! The view in my store is all messed up.
When I open my .com store, everything has changed. The worst thing is that there is no longer a search box. If I go to .ca, (which I rarely do because almost all my listing and buyer are US), it is the same as it was. Is this happening to anyone else...
Downgraded store and still want to bill me for old store as well as paying penalty
Trying to figure out my bill for May 15th Downgraded my premium store to basic store on May 2 and knew I would pay an early cancellation or downgrade fee. On my May 15th bill, I am being charged a downgrade fee which I expected but they are also bill...
Resolved! Being Charged Store Subscription Fees Twice
Hello, My last store subscription fee was for April 16 to May 15, and was paid in full as always. I just received new charges which should be for May 16 to June 15, but instead have two new charges, for May 1 to May 15 $11.48, and for May 16 to June ...
Resolved! Buyer requesting refund for bogus Not As Described claim. What to do?
I have been an occasional buyer and seller on eBay for the past 15 years with 100% feedback but that is now in jeopardy due to a bogus Not As Described claim from a buyer. I recently sold an old used PCI card for a PC for 99 cents + shipping. I only ...
Today Only
Today only $15.00 off when you buy Canadian - must spend $75.00 https://www.ebay.ca/rpp/buy-canadian
'Exciting Changes Coming to Shippo!' Just in Case You Didn't Get the Message Today
If you've been an ebay seller for any length of time, you already know that 'exciting changes coming!' is code for 'we're going to fix things that were never broken'. Nonetheless, here is what Shippo has planned to improve for us: For the record, the...
WWYD or Say??
Item # 202307639427. A buyer in Canada in the interior of BC has sent me numerous emails. I have the item on sale for $8.99 US with $3.00 US shipping within Canada or free PU. His first email he said that he will pay $10 CDN to include free shipping....
Resolved! How to generate return shipping label to USA
Hi, According to the new returns process (my first), I need to provide the buyer with a return shipping label (the item arrived damaged). The buyer is in USA and after 2 calls to eBay customer support, browsing the forums and the web, I still haven't...
Resolved! Returns and Refunds
I have been selling on Ebay.ca for two years now but recently I am getting a lot of claims that "items are not as described", or "one piece is missing", or "item damaged in mail". All of which would be fine and I would facilitate a return, however th...
Did you notice that the amounts on .com show the actual price in the countries currency?
Hi everyone, I have been away for a month, just got back last weekend and I noticed when searching on .com the prices are actually in the currency they are listed in. Is that something new? I can see US buyers shying away from that.
Resolved! Call ebay to close return early?
Somebody wanted a return 15 days ago, froze my paypal funds and all that, I accepted and he hasn't replied to any messages or initiated any steps, I understand that it's supposed to auto close in 30 days but I also read I can call and just get it clo...
Canada Post May 2018 Xpresspost and Tracked Packet add more countries
www.canadapost.ca/web/en/kb/details.page?article=service_and_price_ch Tracked Packet adds JAPAN...XpressPost adds ALBANIA, COLUMBIA, ECUADOR, INDIA, LEBANON, MACAO, RUSSIA....Effective May 13, 2018.
Another Promotional Offer
Check your Promotional Offers "Receive a 20% final value fee discount for 100 sold items listed during promo period."
What seller protection??
As a member of ebay for 13 years I am sad to say ebay DOES NOT support its sellers. I had a buyer just purchase a lego big bang theory set that was listed with the following description (see below). NOTE THE SHIPPING SECTION. In any case the buyer ob...
Has anyone else not received the Hub update yet?
I'm not complaining, Selling Manager functions well.Just curious how many others have not been updated to the new Hub.
Why don't items from Canada sell as well as items from the USA?
Just curious about something. I have been selling things on Ebay.ca for about 15 years now and I have noticed that items I list usually sell for far less than the identical item that is sold by a seller in the USA. Is it just me or has anyone else no...
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