Seller Central
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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
How to check your dings.
I read about buyers getting dings and dinged.Are dings real and if so how do I check my dings?How do I know if dings are affecting my sales?
Making Some Headway with Listing Migration
Without getting into specifics (because I cannot without violating Usage Policy) I'd like to report that I am making progress and have three solid leads on software tools that migrate listings as opposed to offer only a solution that allows you to se...
interac E-Transfer?
Just wondering are we allowed to offer Interac e-transfers on collectibles? They aren't a wire transfer as they go through the Interac payment system, its not bank to bank as much as email to email. I am going to be selling in comics and mini war gam...
Could someone explain this eBay message to me?
Just received an email from eBay with the following title: “The Most Awe-making Dopesane LitMG Deals”. Thought I understood English but this title has me stumped! Am I just too old or has a bot gone wild?
eBay/PAYPAL must be selling/handling lotsa stuff, things are SLOW to happen again...
Earlier in the day PAYPAL email notifications are slow, some hours behind now.... Now both PAYPAL and ebay email notifications are hours behind.... Too bad it isn't piles of my sales that are helping create the slowdown.... Actually given it is black...
Issue getting sales information to appear on my.ebay page:
This is the page set-up I want with the Selling Manager info on the left-hand side: Instead, this is what i have. I can't seem to get the selling manager info to appear on the left at all.
Marketing Tools Promotions Manager replacing Markdown Manager - and DOESN'T WORK yet!!
I cannot believe (or maybe I can) that eBay would roll this program out to replace markdown manager, but not think ahead that maybe Canada would like to be included? Or at the very least make sure that this works before pushing the button to activate...
A thief among us
To ebay and paypal I am writing this letter in regards to the disappointment in a recent resolution and your inability to stem the ability of a thief. This stems from the incident involving one of your buyers. I completed my sale and sent the item ju...
Ebays and tax added to the fees
I have spent some time researching this subject and cant find proper answer for it Sellers now have to pay so called gst/pst on the fees that Ebays takes from all sales and shipping Since ebay says forced under government rules ect Question then is h...
Unsold Items
I wanted to relist some of my unsold items tonight but the older ones, over 1 month old, have gone. I checked in My eBay - unsold items and also in Selling Manager - Unsold and Ended items. All I have is the last 30 days. I used to have 60 days in My...
Resolved! Seller Dashboard??
Maybe I don't understand how seller dashboard works? I have noticed for months that my sales the show in seller dashboard are significantly lower than my actual sales. Am I missing something?
Buyer bought my item for my asking price but is now asking for a price adjustment
I had multiple offers from a buyer (A) and we finally agreed on a price (through messages, not formal offers) but he had run out of offers and asked me to re-list the item so he could send me the final offer. In the meantime I had messaged another pr...
Late shipment rate/tracking
On my dashboard, I have three bad rating in the late shipment rate report. Both are from eBay in the section « Tracking indicates late delivery ». My items were sent using Shippo. Problem is that my Vacation settings were on when I sold the items. I ...
Wow - slow or what?
Wow - I started selling again 31 days ago and have only sold two radios and a speaker. Normally I sell 20 to 25 a month. Are things that slow OR have I made a mistake selling in American Dollars?
I have noticed on the URL that it is unsecure, is this new?
I have noticed that the url for ebay is unsecure, is that new?
Missing messages, receive them via email but don't appear on ebay message inbox
Anyone else been having this problem? On the occasional message I'll get an ebay email with the contents of the message. If reply to the message through the ebay email and links within it comes up as normal on the website (ie the message exists), but...
Ebay-Generated Invoice Gave Buyer a Lower Cost for Postage than is Stated on the Listing
Is this a new things? Buyer made an offer which I accepted but then when she paid the postage cost was almost $6 CAD too low. Checked the invoice generated by ebay, sure enough, the postage cost displayed is $12.65. Checked the listing and for the bu...
Overcharged shipping due to eBay's automatic invoicing?
Hi everyone, I posted over in Buyer Central with regards to the topic to see if I could get any feedback from other buyers like myself but I would like to get insight from a seller's point of view as well. Plus, I'm assuming sellers would actually be...
Resolved! Question on item not as described
Sold an Italian Silverplated Flatware Set.just received a return request because the set doesn't have teaspoons but coffee spoons.The buyer said she wanted to return it and she would pay for return shipping. She sent message regarding this. Then she ...
Google - HTTP and HTTPS in listings and i-ways tool
Any one else get this email and how long does it take for i-ways to run? Starting in October 2017, Google Chrome—the browser used by almost half of all eBay buyers—will begin displaying the message "Not Secure" in the address bar when users visit sta...
Resolved! Ebay sales and Canada Revenue Agency
Hello,I was wondering if there was any new news on the amount of sales income generated by sellers that Ebay is required by law to submit to the CRA? I can't find any updated info and the info I do find is unclear. What is the drill here in plain spe...
"Titanium Steel" ?
Some sellers are offering jewlery made of what they are calling "Titanium Steel". What is that ? ? Is it a selling gimmick to make people think they are getting a better product ? No Titanium at all ? ?
CRA Income Tax Statement from eBay/Paypal
Heh All This is the first year I expect to receive an income tax CRA statement from Paypal.Just wondering when I should be receiving it and how it is sent ie. email, regular mail and also what information it contains. Thank you!
You’re invited to advertise with promoted listings on eBay.ca
I received this message. What should I know about promoted listings? Any advice, issues, benefits etc...
Resolved! Bug in "Relist" email received when item fails to sell
The "Relist now" button that comes with the unsold item email leads to ebay.com and doesn't work for ebay.ca listings, making the email useless. I have to manually go into My eBay > Selling > Unsold to relist items.
Resolved! Canada Post Expedited USA - size/weight change? Shipping cost cannot be calculated
I sell to Canada and USA only. Today (Apr. 25/17) I noticed that the shipping calculator no longer provides a cost estimate for ALL of my 1KG ++ (calculated) listings that were set up to ship to the USA via Canada Post Expedited USA. Instead I get "s...
Long-Standing Delivery Estimate Glitch on eBay.ca Has Been Fixed
A long-standing glitch and personal pet peeve on ebay.ca has been fixed. I don't know precisely when this happened, I only noticed it yesterday. It used to be that if you lived in Canada, regardless of what postal code you entered into the shipping e...
Canada Post is Exceptionally Speedy this past year
Time and time again during the past year, I have been so impressed by the speed with which Canada Post has been delivering expedited parcels in Canada. Sure, there is the odd hiccup here and there, but their delivery times are shorter than they've ev...
Buyer Requesting Delayed Shipping
Hello: I have a buyer who is requesting that the item he purchased be shipped delayed for a week, suspect he may be on holidays. Don't think it will matter in any event as it will likely take 7-10 days by Canada Post to reach him, but what is EBay's ...
Customer claiming not as described
so I have this item that is one of my top sellers, the 370z side skirt extensions. which as you know is meant for a 370z. I sold at least a 100 this year with nothing but positive feedback from it if the customer did leave feedback. now a few days ag...
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