Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Income tax info from paypal & a business account.

I'm having a lot of problems getting my PayPal info for my income taxes this year. A lot of the reports that were available even earlier this year seem to have disappeared. Anyway, I have never signed up for a PayPal business account, even after 10 y...

Resolved! 'US Postal Service reports rise in dog attacks thanks to online retail boom'

I would be interested to read the Canadian perspective on this. http://www.independent.co.uk/news/world/americas/us-postal-service-dog-attack-rise-post-online-retail-boom-amazon-workers-a7671696.html Booming online retail sales are good news for the ...

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EBay Promotion Tools Buy 1 get 1

Why is the the Buy 1 get 1 promotion tool not available to Canadian sellers. I can use it on items listed on ebay.com but not for items on ebay.ca.

Canada Weekly chat

I guess our weekly chat has gone the way of the DoDo bird!!! EXTINCT

Confused with Percentage Fee Charged

I have a store and the most I thought I would be charged is 9%. In the Seller Hub, when I click on "sales (31 days)" at the top, it shows me a list of recently sold items. Here are some examples:total sales: 76.98selling cost: ($12.33)net sales: $64....

"This item is pending payment through PAYPAL"

Got this message regarding the latest purchase this morning. The item still shows as unpaid (it actually shows checkout complete and the hourglass in the paid ($ sign) column -hovering the mouse over the hourglass gives the message in the title). Loo...

Canada Post Business Solutions Minimum Discount… Online error

Today it is Business Solutions……. Years ago this was Ventureone. Canada Post’s website is used ... by me....to calculate postage rates…. Specifically for Expedite Canada. This calculation is my source for the amount I will charge for postage….. my ba...

Promo April 6-9 USA Only

List FREE - 500 auction-style or fixed priced listings Start Date * End DatePay no insertion fees on up to 500 listings. Plus, add Buy It Now for free. Learn MoreApr. 06, 201707:28:07 am PDTApr. 09, 201711:59:59 pm PDT

Canada Post Fuel Surcharges have changed

The Canada Post fuel surcharge for Domestic, Canada Expedited parcel has changed dramatically. https://www.canadapost.ca/web/en/kb/details.page?article=fuel_surcharges_on_m&cattype=kb&cat=sending&subcat=ratesdimensions Domestic Expedited was defined ...

How to stop Paypal label downloading?

The last 3 Paypal labels I have needed to print, when I click on "print", there is a blank page and the downloading arrow at the top shows a download, and I have to go to the file and download it. It might be something I have accidentally done to cha...

Question for sewing pattern sellers

Are any of you having problems relisting your patterns? I keep getting a fault in the brand. I have about 40 patterns that are a brand that are not on the drop down list of brands, so they won't relist. Even a common one like Kwik Sew. I can't find a...

Arghhh the bots are making me a bit crazy!!!

Buyer from China asked about my high shipping costs (I force them to use tracking). It took me about 20 minutes to craft a response explaining why the shipping costs where high (the bots kept telling me it is against the rules to sell off ebay by out...

Resolved! Another promotion today and still not invited to the dance.Over a year now.

When is ebay going to get out of the way and start treating everyone equal.If you give out 500 or a 1000 free inserts,give it to everyone,not just the same group every every month.

500 Free Auction or Fixed April 3-9 CDN

Just got this today, will post link shortly.

Another invitation only promotion. Same people get invited every time. WHY ??????

Why is Ebay inviting the same people all the time to their promotions???

Canada Post dates are wrong, Customers filing claims.

Hello,I sell mostly low priced items, and use light packet /small packet Canada Post. March 2017 several buyers have filed Item not received - the shipping Date to the US is way too short. How long should it take for a light packet / Small Packet Air...

.com community discussions

Just took a look at the .com discussion board. Apparently there is a way by ebay to control searches by buyers, so if any of you out there feel you're items are invisible, as I do, there may be a reason. Can't think of any though. Seems counterproduc...

I suspect an ebay buyer of fraud, he bought several of the same item in my store and...

I suspect an ebay buyer of fraud, he bought several of the same item in my store and has yet to confirm he received the other two items. The 3 item were video games and were priced by me at market price. I found it somewhat suspicious so I clicked hi...

Late Shipment by DEFAULT!!

I was checking the late shipment and noticed my packages were dinged for late shipment and I checked the buyer's feedback and he didn't leave me any feedback so it is very clearly that my packages got dings for late shipment by default not by the buy...

How are Product Ratings Applied to Our Listings?

I know there Is no longer a way to exclude product ratings from our listings, but I'm sure I'm not the only seller concerned about the poor ratings below my listings that apply to products purchased from other sellers. These comments include everythi...

Unsold items on summary page gone

This is just an observation. not a question. Went to relist unsold items. Discovered the list is gone from my summary page. It appears ebay has "cleaned house". I then went to .com. Thought I'd give it a try again. The new listing format and shipping...

Need some advice regarding wrong shipping address

I had a buyer in NY state buy a CD from me. I charged $5.00 CDN to ship. I used USPS and a courier service. I sent it to the address on ebay/paypal. I checked the tracking and it was rejected from that address as unknown. The CD is being sent back to...

Resolved! Buyer Requirements Activity Log not opening

Is anyone else having their buyer requirement log not opening? I usually check it every day, but today it won't open. I have tried to find where to open it directly on eBay instead of from my bookmark, but I can't find it on eBay.

Resolved! Is Paypal down?

I have tried several times to print a Paypal label on 2 different browsers. I've cleared my cache, still won't work. I get to "print label" and then get a message that it isn't working.

eBay CANNOT BE TRUSTED!!!

I was upgrading some of my listings and was shocked to see one of my books that has totally different photo that was inserted by eBay itself!! I used eBay stock photos only for the new items and I did that and then today I found out eBay inserted a t...

Isn't this just a wee bit creepy?

A couple of weeks ago I purchased a new teapot. I bought it online from HBC, paid with Paypal. I think that was my big mistake. Now, wherever I go on eBay, I see teapots. Teapots on my landing page, even ads on eBay pages linking to similar teapots o...

Selling Chanel bag

Trying to sell an authentic Chanel. But topic always not allow to type 'Chanel' how can I make it works?

eBay Canada Tax Questions

Hi everyone! Sorry for the newbie post. I would appreciate some help with this. This is my first year eBay selling (2016) and I am wanting to know how taxes are paid. 1. How do I report/submit? 2. What is the tax rate? (for under 20k) 3. Can I just n...

Resolved! how to resond to negative feedback

HI ,i received a neg feedback for an item that got lost in the mail,even though I shipped within a couple of days.i am not use to neg feedback,I see other people reply to their neg feedback but I don't see a button,how do i find it?thanks,

Listing form on .com has it changed?

I have been using the old listing form and even though I use sell similar, it takes me to the new listing form. Any way of getting back to the old one?