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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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Shipping Cost Not Doubling On Multiple Purchases

I have an item listed with shipping dimensions of 18" x 12" x 12" with a weight of 4 lbs, 8 oz. Someone bought two of these items and only had to pay the shipping cost of sending one. Why did this happen? While I can combine most of the items I sell,...

Feedback after transaction has been cancelled.

I have two items that I cancelled. One was that the buyer was able to bid and was from a country on my excluded country list. And the other didn't want to pay the advertised shipping cost (tracking to UK). These two transactions were cancelled withou...

User avatar by Community Member
  • 508 Views
  • 6 replies
  • 0 helpful

Change feedback

I am just asking if it is possible for a seller to change feedback that they gave a buyer.

Free Shipping

is it OK to offer Free shipping in the body of the listing if the purchaser uses the Buy It Now feature but charge for shipping if it goes through the auction process ( no one uses the BIN feature)An example would be Doowop auction listing with a $5....

E bay, Its Christmas. How about a little advertising.

I cant speak for everyone , but it hasn't exactly been a stellar year as far as sales. Iknow that Ebay has put us sellers through some challenges this year without any attempt to repair the situation. Looking at their last quarter one can understand ...

User avatar by Community Member
  • 867 Views
  • 13 replies
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Shipping items to USA??

I'm wondering how I should ship my items. I usually send my stuff letterpost (non standard and oversize). Is this the right way, or should I ship light packet or small packet. Do I put a customs form on all my packages? I'm just trying to find the be...

Shopping Cart "disconnect" continues...

I see the subject of the (still) dysfunctional eBay.ca/.com shopping cart was brought up again at this Wed.'s board hour. I'm wondering how much this issue is affecting Canadian sellers. My view is that it has had a significant impact on BIN listings...

User avatar by Community Member
  • 157 Views
  • 0 replies
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About Alibaba

I've been reading posts about Alibaba here for some time and I just saw a news report on the site. In the past I've gone there to check it out but couldn't see any opening for me to list and nothing of interest to buy either.I'd love to list there be...

Uneasy about bidders

My item is ending in an hour or so.I have two bidders and they both have never bought before. their starting initials on client id begin with wal_ followed by numbers that are sensical.Am I getting scammed? I do not want toy sell to people who have n...

Got a message that "I didn't order it"

This buyer really belong to a "dumb and dumber" list. I just got a message from this dumb and dumber buyer saying that "I viewed it and I didn't order it" and the item is 99 cents!! How did this buyer click to "bid" on it and then say "I viewed it an...

User avatar by Not applicable
  • 843 Views
  • 8 replies
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shipping as gift

My friend told me that there are no taxes shipping from Canada to U.S when shipping as gift. Can I have some clarification on this and how it works or doesn't from people with experience doing it. Thanks.

Why does EBAY not have a page of all the ebay bidders or buyers who do not pay for their purchases?

All ebay sellers need a list of all NON PAYING BIDDERS or BUYERS. Also a list of these buyers who do not respond to sellers emails and Ebay emails. Why is the seller the only one who gets negative feedback from these hard unreasonable to deal people ...

Using PayPal for General Purchases

This is not a selling question, but a PayPal one, which I sent to them and, in turn, received a link to their Help section which I had already checked and failed to find my answer. So I’m confident that one, or more, of the smart posters on this Boar...

User avatar by Community Member
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  • 11 replies
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CPC 7 Eleven outlet, dumb and dumber to

The other day saw a lady mail an expensive purse with only an address flimsly taped to top, the clerk made it better and added some staples.You ask so what, well it had no cover or box it was loosely taped and stapled directly on purse, like no prote...

Why is ebay stealing my money?

Typical bs. we sold an item. the customer files a paypal claim minutes after purchasing. As if they have been through this before. So the item arrives and they question the quality. we agree to the return and resend another. they are not happy with t...

International Buyer Cannot Purchase

Hello,I am shipping from Canada and I have an international buyer (Moldova) trying to purchase an item. I have the item set up for worldwide shipping (both small packet air and tracked packet international). I have tested with Canadapost.ca that smal...

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