eBay: How about seller protection during Canada Post website issues?

[4991jack]

Canada Post's mailing labels have been unavailable since June 30 and remain unvailable as of July 3  (a.m.)

eBay's response? Marking SHIPPING OVERDUE on items that can't be shipped without a mailing label.

No statement on seller protection for late shipment defects due to the unavailablity of this service. 

That would be so difficult, to give sellers some peace of mind?

[ecgt]

devon@ebay We need a statement from eBay ASAP please.

[ecgt]

We've put our eBay store on time away until this is resolved.

[phc64]

Has anyone been able to purchase shipping labels at a post office?

[vintagenorth]

Not at my post office, as of late yesterday.

[pepejf]

Would be nice if eBay would respond

[ecgt]

Snap Ship is for working for Solutions for Small Business customers this morning on the Canada Post website. We just finished printing off labels for six parcels and have several more to go. Fingers crossed it doesn't glitch out.

[phc64]

Thank you for the info. I was also able to buy my shipping labels on the Canada Post website (although for me the 'discounts' were nowhere near as high as on eBay).

[ecgt]

We're taking a small hit on the price of shipping through Snap Ship, but it's better than leaving our customers in limbo or having to cancel transactions. Who knows how long it will be before the Canada Post eBay shipping labels are functioning again.

[jeffbayverse]

What a disaster! Who is running this upgrade?

[just-because-its-cute-store]

Took a small hit and went to snap ship, and put myself on time away...at least i was able to ship in time but not happy having to pay more to do so.

[transtraders]

Trying to ship out a DVD to BC for the past 2 days, The difference in shipping between CP Expedited Lite and any other service is litrally double the price, I can't take that hit on this item. Hope this gets fixed soon and ebay doesn't ding me for late shipment.

[mrdutch1001]

This is NOT unique to eBay...other selling sites such as Etsy are experiencing same problem...so the reality is this is NOT eBay's problem... This is a Canada Post issue and is NOT eBay's fault...

[lady.stark]

Well it kinda is eBay's fault if Snap Ship is working but eBay is not.

[lotzofuniquegoodies]

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@lady.stark wrote:

Well it kinda is eBay's fault if Snap Ship is working but eBay is not.

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And there was a post from Devon stating it IS (should be) working on another discussion thread but others have and are reporting it STILL isn't. 

[shallow_karl]

Canada Post communists have cost me $156.00 EXTRA, UNPAID FOR shipping in the last two days.

[flipistics]

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@lady.stark wrote:

Well it kinda is eBay's fault if Snap Ship is working but eBay is not.

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From what I've read, Canada Post has shut off 3rd party label creation while they're trying to fix things.

[jtg204]

I got my label on Shippo last night, same price as ebay for domestic expedited (500g).

[4991jack]

Nobody said the unavailability of labels was eBay's fault. This issue is will eBay ding sellers for late shipments BECAUSE the labels weren't available.

[kiralicious]

As of 4:55pm July 3d - I've been unable to get labels through CPC Snap Ship ( log in and go to snap ship and won't go further just blanks out). Netparcel Showing CPC unavailable, Ebay Showing CPC unavailable, Shippo showing CPC unavailable.  Local CPC counter unable to generate postage labels. 

One package is a Air Force Base so can only use CPC 

Super frustrating.