eBay: How about seller protection during Canada Post website issues?

Canada Post's mailing labels have been unavailable since June 30 and remain unvailable as of July 3  (a.m.)

 

eBay's response? Marking SHIPPING OVERDUE on items that can't be shipped without a mailing label.

 

No statement on seller protection for late shipment defects due to the unavailablity of this service. 

 

That would be so difficult, to give sellers some peace of mind?

 

 

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Re: eBay: How about seller protection during Canada Post website issues?

gauld
Community Member

I had to take  to lose about $3.00 on shipping but shipped one of my items directly though Canada Post tonight to the US. Hopfully they have it fixed tomorrow because one of my items may cost me about $5.00 more to ship it directly through Canada Post or more.

Message 21 of 26
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Re: eBay: How about seller protection during Canada Post website issues?

This is what I did as well. 

 

I am not worried about defects or negative feedback but it would be nice if they threw us a bone. Maybe refund a small portion of the final value fees for orders during the past week. 

 

I have had a slow few days, so I only have about 15 orders that were affected so far but that's still probably around $50+ in extra shipping costs between having to use UPS, not getting the level 4 Tracked Packet discounts elsewhere, or having to ship Expedited Lite orders with standard Expedited. Some orders cost a few dollars more, some cost as much as $10 more. 

 

 

Message 22 of 26
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Re: eBay: How about seller protection during Canada Post website issues?

Same here. It cost me $7-$8 more to ship directly through Canada Post.  If I had shipped with UPS or Fedex, it would have been $10 more.  So far I had to take a lose of $40 for 5 items.

Message 23 of 26
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Re: eBay: How about seller protection during Canada Post website issues?

Trying to ship out a DVD to BC for the past 2 days, ...

 

If it's under 2cm thick, just send it as oversize lettermail. Untracked, will arrive with the buyer's regular mail. Not available to buy as a label. You either pay at a post office/outlet or use stamps $2.61 (100g), $4.29 (200g)

Message 24 of 26
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Re: eBay: How about seller protection during Canada Post website issues?

Thanks but I don't send anything without a tracking #.  Been burned too many times for that to happen ever again.

Message 25 of 26
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Re: eBay: How about seller protection during Canada Post website issues?

I settled to switch to ups for 2 labels I needed to ship out during this time and ate an $8 difference on each one. It sucked to dip into my profits like that but I pride myself on shipping out my items on time. I just wish there was something eBay could have done to intervene any issues.
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